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7/17 (Wednesday) Free Seminar What is the online experience thinking that cultivates loyal customers?

[7/17 (Wednesday) Free Seminar] What is the online experience thinking that cultivates loyal customers?
*Sprocket Co., Ltd.*
Press release: July 8, 2024
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[7/17 (Wednesday) Free Seminar] What is the online experience thinking that cultivates loyal customers?
*Introducing the thinking method of Sprocket consultants who think thoroughly from the customer’s perspective*
Sprocket Co., Ltd. (Headquarters: Shinagawa-ku, Tokyo, Representative Director: Fukada) provides a CX improvement platform
Hirotsugu will be holding an online seminar “Online Experience Thinking to Cultivate Loyal Customers” on July 17, 2024.
Event details
In order to create a valuable experience for customers, it is important to think thoroughly from the customer’s (user’s)
perspective. However, online, there are many cases where business companies are unable to shake off their preconceived notions and stereotypes, resulting in them taking action from the business’s perspective.

In this seminar, Enohara from Sprocket Customer Success will talk about online experiential thinking, which is important in cultivating loyal customers.
Recommended for the following people
– Those who feel there are limits to coupon measures
– People who have a lot of information to convey to customers and want to convey it well, but don’t know how
– Those who want to know the concept of experience design necessary for cultivating loyal customers
Sign up here
https://www.sprocket.bz/event/20240717_onlineseminar/
Speakers
Sprocket Co., Ltd. Customer Success Specialist Naoto Enohara At a web production company, he had experience in coordinating large-scale projects, such as being the general producer for the construction of a global website for a major automobile manufacturer, and the director for the creation of a new website for a major pharmaceutical company.
He specializes in customer experience design that transforms the minds of users who visit websites.
Event overview
Date and time: July 17, 2024 (Wednesday) 16:00-17:00
Venue: Online (ZOOM)
Participation fee: Free (advance registration required)
Sponsored by Sprocket Co., Ltd.
Seminar URL https://www.sprocket.bz/event/20240717_onlineseminar/ Sprocket Co., Ltd.
Sprocket Co., Ltd. provides a commitment service that creates results for websites and apps with the mission of “creating relationships between people and companies that improve each other through technology.”
Name: Sprocket Inc. (English company name Sprocket Inc.)
Established: April 2014
Address: 6th floor, K.U. Building, 7-24-4 Nishigotanda, Shinagawa-ku, Tokyo 141-0031
Business content: Development and operation of the CX improvement platform “Sprocket” and provision of commitment services to create results through consulting
Representative: Koji Fukada
■ About CX improvement platform “Sprocket”
Sprocket uses a series of PDCA cycles from discovering issues with websites and apps to implementing measures and making improvements. A CX improvement platform that realizes One Communication.
Sprocket collects the actions taken by customers on the website in real time as “behavioral data.” By analyzing and utilizing behavioral data, it is possible to understand customer psychology and provide the ideal experience for customers.
https://www.sprocket.bz/
*About details about this release*
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