[Medi Face Co., Ltd.] DENSO Co., Ltd. begins partial introduction of AI mental health care service “Mente for Biz”
*Medi Face Co., Ltd.*
Press release: August 14, 2024
**
DENSO Corporation begins partial introduction of AI mental health care service “Mente for Biz”
*By using AI, we can quickly detect mental illness, leave of absence, and separation of employees, and enable new mental health care* Medi Face Co., Ltd. (Headquarters: Chuo-ku, Tokyo, Representative Director/Doctor: Chikazawa
Toru (hereinafter referred to as the “Company”) is a corporation that develops AI Mental Check, which is developed by our company at DENSO Corporation (Headquarters: Kariya City, Aichi Prefecture, President and Representative Director: Shinnosuke Hayashi, hereinafter referred to as “DENSO”). Cloud service “Mente” for
for Biz” is now available.
Background of introduction
While the world’s daily work styles have diversified since COVID-19, the number of patients with mental illnesses such as depression has doubled. As a result of this, in recent years many people with mental illness have left their jobs early or changed jobs.
In response to this social situation, DENSO has established a system to detect mental illness early and provide appropriate care through health management professionals such as industrial physicians and psychological counselors. We aim to reduce the number of employees in this condition and create a workplace where each employee can work more comfortably.
This time, DENSO will start providing services limited to some departments, “Mente for
Biz provides total support from early detection of mental disorders to mental care. After conducting internal operational verification through this partial introduction, we plan to proceed with
company-wide rollout by the end of the year.
DENSO is already actively engaged in initiatives related to health promotion, including mental health care.
By introducing “Biz,” we will educate employees on the importance of self-checking and contribute to raising the level of awareness of mental health care throughout the company.
Representative comment
* Medi Face Co., Ltd. Representative Director/Doctor Toru Chikazawa * [comment]
Nowadays, as human capital becomes more important, an increasing number of companies want to take care not only of their employees’ physical health but also of their mental health. DENSO is also one of the progressive companies that wants to take on new initiatives in addition to conventional care. In particular, we have heard many comments from other customers that using only conventional methods such as industrial physician interviews and stress checks, it is difficult to detect mental illness at an early stage and that it is difficult to provide appropriate follow-up. I’m here.
Our company has developed the “AI Mental Check” under the supervision of active doctors in order to provide “a mental check based on evidence, rather than a simple check that only requires yes/no answers.” In addition to this, “Mente” is a set that includes interviews and counseling by health management professionals. for
DENSO has decided to use the product as a package called “Biz”. We will continue to strive to lower the psychological hurdles for mental health consultations through AI-powered mental checks, and to help as many workers as possible resolve their mental concerns.
[profile]
Psychiatrist/Japan Medical Association certified industrial physician. Graduated from Hokkaido University School of Medicine
Keio University Hospital Training
Visiting researcher, Nagoya City University Hospital
Hokkaido University Hospital Visiting Researcher
While studying at the university, during my hospital internship in the psychiatry department, I saw patients who took more than a year from the onset of depression until they were seen at a hospital, so I decided to lower the hurdles for seeing a psychiatry doctor and shorten the DUP (period of untreated mental illness). Medi to do Founded Face Inc. As a doctor and business owner, he is often requested to give mental care/human capital seminars and corporate lectures, mainly for “Generation Z.” While managing multiple clinics in Japan and overseas, he promotes clinical practice, research, and development all at once.
* Medi Face Co., Ltd. Psychological Counselor Chiaki Kubo *
[comment]
Since we started providing psychological counseling to companies, we have strived to provide individual psychological support starting from the moment we meet our employees. Now that we have experienced the coronavirus pandemic and entered an era where diverse work styles, including remote work, are being promoted, there is a need for variety and speed in encounters in psychological support.
Among them, “Mente for
Biz” has enabled us to establish a system through AI mental checks that allows employees to connect to online psychological consultation as quickly as possible when they notice discomfort in their mind and body, and we are pleased to announce that DENSO will also utilize this system. I did. “Mente
for
By having employees utilize “Biz”, the quality of psychological consultations will not be lowered, while the hurdles that lead to psychological consultations will be made as low as possible, making encounters with clinical psychologists who are mental health supporters more familiar. We will be able to provide more
opportunities for people to feel better about their mental health and increase their awareness of their own mental health. “Mente
Through “for Biz,” we will continue to provide careful psychological support that starts from the moment we meet our employees.
[profile]
WHO version/SC version Psychological First Aid (PFA) training certified instructor
LEGO(R) SERIOUS PLAY(R) Method and Material Utilization Training Completion Certification Facilitator
Anna Freud Certified MBT-C Practitioner
Certified psychologist/clinical psychologist/mental health welfare worker Representative of Sakura Psychological Counseling Office LLC After engaging in clinical psychology work in a wide range of fields, including Medical Corporation Heisui Chairman Tanigawa Hospital, Clinic Kawabata (Child Psychiatry), and International Christian University Counseling Center, he founded Sakura Psychological Counseling Office. In addition to the Employee Assistance Program (EAP), education and training programs, and psychological support such as counseling for children, adults, and families, we also focus on emergency psychological support in the event of accidents and disasters.
About Mente for Biz
* “AI Mental Check” developed under the supervision of active doctors * Mente for
Biz’s “AI Mental Check” uses AI developed by our company under the supervision of active doctors. You can check your mental health status and the causes of your stress by answering questions from an “AI doctor” that appears on your PC or smartphone screen. In order to improve the accuracy of checks using AI, non-verbal information such as facial expressions, voice, and speaking style is acquired through the device’s camera and microphone and reflected in the check results. In addition, in the dialogue between the AI doctor and the user, AI technology is used to create a natural dialogue experience, such as natural language processing of the user’s utterances and generation of the content of the AI doctor’s utterance.
* Provides a set of AI mental check available 24 hours a day, 365 days a year and a consultation desk staffed by health management
professionals*
AI Mental Check is available 24 hours a day, 365 days a year through PCs and smartphones. Employees can check their own mental health at any time, in their own personal space. The results of these checks can be checked retrospectively, and you can also monitor your own mental health, stress, etc. from a fixed point.
In addition, depending on the results of the check, qualified professionals such as industrial physicians, public health nurses, and clinical psychologists conduct one-on-one interviews with employees, providing total support for mental health, from checks to care. *Organizational analysis report for implementing data-driven health management* Data from AI mental checks and the content of one-on-one interviews with industrial physicians and public health nurses can be processed into data that cannot identify individuals and can be used in decision-making by the human resources department and management. Through interactive checks and care interviews, it becomes possible to comprehensively understand employees’ true feelings and complaints in real time, which was previously not possible. You can also analyze mental trends and mental scores for each department.
In addition, by accumulating this data over time, it becomes easier to analyze the relationship between employee mental trends, human resources and labor measures, and various events, and to This information can also be used for initiatives and business planning.
*About DENSO Corporation*
Head office: 1-1 Showacho, Kariya City, Aichi Prefecture
Representative Director and President: Shinnosuke Hayashi
Corporate site: https://www.denso.com/jp/ja/about-us/
*About Medi Face Co., Ltd.*
Medi Face Co., Ltd. continues to explore the interface between medicine and people, and we
We are a company that continues to think about and provide interfaces. In addition to facial expression analysis using AI, we are developing a service called “Mente” that enables self-checks for mental illnesses and mental disorders using AI analysis of voice and dialogue content. We continue to promote our business for potential patients who would like to see a psychiatrist or psychosomatic physician but are unable to do so.
Head Office: 1-11-12 Nihonbashi Muromachi, Chuo-ku, Tokyo
Representative Director: Toru Chikazawa
Corporate site: https://medi-face.co.jp
* Medi
The AI-based mental check currently provided by Face is based on a program (AI (including analysis by) to provide general reference information such as information on diseases, medical facility information, and information on online medical treatment. The information presented by the AI doctor to the user includes some words that can be interpreted as advice, but no part of the AI mental check is intended for medical diagnosis, treatment, prevention, etc. It is not a substitute for a medical professional and is not medical practice.
*“Medi Face” is Medi Co., Ltd.
It is a registered trademark of Face. Other service names and function names are trademarks. In this document, the “R”, “TM”, and “SM” marks may be omitted.