[Sasuke Financial Lab Co., Ltd.] Customer satisfaction rate is 98%! Announcing the results of 2023 initiatives under the FD Declaration | Bulk insurance comparison and quotation site “Konohoken!”
*Sasuke Financial Lab Co., Ltd.*
Press release: August 23, 2024
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Customer satisfaction rate is 98%! Announcing the results of 2023 initiatives under the FD Declaration | Bulk insurance comparison and quotation site “Konohoken!”
Sasuke Financial
Konohoken! is a bulk insurance comparison and quotation site operated by Lab Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo, Representative Director: Kiyotaka Matsui, hereinafter referred to as the “Company”). https://konohoken.com/
), we announced the status of initiatives (KPI results) for fiscal 2023 under the “Customer-Oriented Business Operation Policy” (hereinafter referred to as the “FD Declaration”).
■ Report on the status of efforts towards customer-oriented business operations in 2023
Click here for PDF
■ What is FD (Fiduciary Duty) Declaration?
In order to create a mechanism in which customers select financial business operators that take better measures, we declare a policy that corresponds to the “Principles for Customer-Oriented Business Operations” adopted by the Financial Services Agency. The Financial Services Agency verifies the content of reports from financial businesses, compiles it as a “Financial Business List,” and publishes it regularly.
■ Regarding the status of initiatives for the FD Declaration Our company has formulated and published a “Policy for
Customer-Oriented Business Operations” as a company policy, and has established evaluation indicators (KPIs) to measure the status of our initiatives.
*KPI results for FY2023 (partial excerpt)*
We conducted a web survey of customers who used our services (request for information, insurance consultation),
We have received evaluations regarding satisfaction. Customer satisfaction is announced once a year, and in terms of KPI performance in fiscal 2023, we will report on our services *
The results showed that 98% of customers were satisfied*.
Excerpt from page 6 of “Report on the status of efforts towards customer-oriented business operations in 2023”
* ■ Konohoken! Regarding the FD declaration *
Our company
Our mission is to create a world where you can choose the insurance that is right for you.We provide popular insurance rankings, 360-degree comparisons, We provide an abundance of high-quality information, including easy-to-understand product detail pages with plenty of illustrations, as well as explanations from experts and customer reviews.
Ko no Hoken! Click here for the FD declaration page
* ▎Kohoken! What is *URL: https://konohoken.com/
“Ko no Hoken!” is a digital insurance agency that allows you to complete your insurance selection online.
We will digitize everything from insurance estimates, comparisons, reviews, and applications to create a world where you can choose the insurance that is right for you. Ko no Hoken! It is intuitive and easy to operate, and by incorporating illustrations and infographics, insurance products that are often considered complex and difficult to understand are presented in an easy-to-read and easy-to-understand manner. In addition, there is a wealth of reviews and comments from experts, and with the Internet, you can consider insurance anytime and anywhere.
* ▎Popular insurance ranking*
You can compare and consider our insurance products from the rankings below (some products may not be displayed depending on the insurance company or product).
Life insurance: https://konohoken.com/life/
Medical insurance: https://konohoken.com/medical/
Cancer insurance: https://konohoken.com/cancer/
Three major illness insurance: https://konohoken.com/three-major/ Women’s medical insurance: https://konohoken.com/medical/lady/ Death insurance for those with chronic illness:
https://konohoken.com/life/relax/
Medical insurance for people with chronic illnesses:
https://konohoken.com/medical/relax/
Cancer insurance for people with chronic illnesses:
https://konohoken.com/cancer/relax/
Disability insurance: https://konohoken.com/disability/
Educational insurance: https://konohoken.com/child-education/ Term insurance: https://konohoken.com/life/term-life/
Whole life insurance: https://konohoken.com/life/whole-life/ Income protection insurance: https://konohoken.com/life/family-income/ Nursing care/dementia insurance: https://konohoken.com/nursing-care/ Individual pension insurance: https://konohoken.com/annuity/ Foreign currency insurance: https://konohoken.com/life/foreigncurrency/ Variable insurance: https://konohoken.com/life/variable/
Single premium whole life insurance:
https://konohoken.com/life/single-premium-whole-life/
Corporate insurance: https://konohoken.com/corporate-insurance/ Car insurance: https://konohoken.com/car/
Fire insurance: https://konohoken.com/fire/
Home contents insurance: https://konohoken.com/fire/furniture/ Pet insurance: https://konohoken.com/pet/
Overseas travel insurance: https://konohoken.com/travel/
* ▎360 degree comparison*
This page allows you to compare the details of insurance products by item in a table format so that you can choose insurance with confidence. You can sort by “popular ranking,” “lowest insurance premium,” “highest insurance premium,” and switch the display between rankings (some items may not be displayed depending on the insurance company or product).
Life insurance: https://konohoken.com/life/compare/
Medical insurance: https://konohoken.com/medical/compare/
Cancer insurance: https://konohoken.com/cancer/compare/
Women’s medical insurance: https://konohoken.com/medical/lady/compare/ Death insurance for those with chronic illness:
https://konohoken.com/life/relax/compare/
Medical insurance for people with chronic illnesses:
https://konohoken.com/medical/relax/compare/
Cancer insurance for people with chronic illnesses:
https://konohoken.com/cancer/relax/compare/
Disability insurance: https://konohoken.com/disability/compare/ Term insurance: https://konohoken.com/life/term-life/compare/ Whole life insurance: https://konohoken.com/life/whole-life/compare/ Income protection insurance: https://konohoken.com/life/family-income/compare/ Nursing care/dementia insurance: https://konohoken.com/nursing-care/compare/ Car insurance: https://konohoken.com/car/estimate/
Pet insurance: https://konohoken.com/pet/compare/
Overseas travel insurance: https://konohoken.com/travel/compare/ * ▎About Sasuke Financial Lab Co., Ltd.*
URL: https://sasukefinlab.com/
With the mission of “A world where you can choose the insurance that is right for you”, we aim to dispel the image that insurance is difficult and create a world where you can easily purchase or review insurance online. By developing the online insurance market
“Konohoken!” for individual customers, and providing various system development and marketing support for the insurance industry, we hope to create a world where insurance is easier to understand and feel through digital technology. I am.
* ▎Company Profile*
Company name: Sasuke Financial Lab Co., Ltd. (https://sasukefinlab.com/) Head office location: FINOLAB, 2nd floor, Otemachi Building, 1-6-1 Otemachi, Chiyoda-ku, Tokyo
Established: March 2016
Representative: Kiyotaka Matsui, Representative Director
Business details: Digital insurance agency business, InsurTech business Digital insurance agency “Konohoken!”
Website URL: https://konohoken.com/
* ▎Official SNS*
– *X* (old Twitter)
Ko no Hoken! https://twitter.com/konohoken/
SasukeFinancialLab Co., Ltd. https://twitter.com/sasukefinlab/ – *Facebook*
Ko no Hoken! https://www.facebook.com/konohoken.sasuke/
SasukeFinancialLab Co., Ltd. https://www.facebook.com/sasukefinanciallab/ – *Instagram*
https://www.instagram.com/konohoken/
– *YouTube*
Ko no Hoken! https://www.youtube.com/channel/UCGot8vRDB4rXwoWssHTzP7Q Sasuke Financial Lab Co., Ltd.
https://www.youtube.com/channel/UCkByyiu_huaFKOycO-KyNlA