[Iwate Bank, Ltd.] Regarding the introduction of the generative AI application “neoAI Chat”
*Iwate Bank, Ltd.*
Press release: August 26, 2024
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Regarding the introduction of the generative AI application “neoAI Chat” Iwate Bank, Ltd. (President: Toru Iwayama) has established NTT Data Tohoku, Ltd. (Representative Director: Takayuki Mogi) for the purpose of improving productivity.
NTT Data Tohoku) and neoAI Co., Ltd. (Representative Director Shunsuke Chiba) We would like to inform you that in collaboration with NeoAI (hereinafter referred to as “neoAI”), we will utilize generated AI in our bank’s dedicated environment to build and begin using the application “neoAI Chat.”
By actively working on the use of new technology, our bank will continue to provide higher quality services to our customers.
*1. Background of introduction*
From September to October 2023, with the cooperation of neoAI, we conducted a demonstration experiment to utilize generative AI in business operations, and as a result of the verification, we determined that it has a significant effect on improving productivity.
In addition, it is expected that it will be further utilized in internal bank operations, and functions that match the use case can be used easily and with high precision.
We have introduced “Chat”.
*2. Building an AI environment*
To introduce generative AI, we built an environment and application exclusively for our bank on Microsoft Azure, a cloud service from Microsoft.
Microsoft
NTT Data Tohoku will build the Azure environment, and NTT Data Tohoku and neoAI will work together to establish security measures and a monitoring system, allowing applications to operate at a high level of security.
*3. neoAI Chat Overview*
Main features
・Prompt template function for various use cases (generating ideas for projects, proofreading, etc.)
・In order to utilize in-house data, effectively utilize files with various extensions (.pdf, .docx, etc.) and implement data extraction algorithms suitable for the characteristics of the imported data. ・A function to clearly state the basis for an answer in order to respond to ChatGPT’s hallucination (lying)
・Internal chatbot function based on internal data such as internal regulations security
・Monitoring for safe operation in an environment where data is not relearned to ChatGPT
・In addition to user management, advanced authority management with organizational information management function
・Security measures such as one-time passwords, IP address
restrictions, and encryption
4. Overview of partner companies
Company name: NTT Data Tohoku Corporation (software industry, information processing industry)
Representative: Takayuki Mogi, President and CEO
Address: 1-9-1 Ichibancho, Aoba-ku, Sendai, Miyagi Prefecture URL https://nttdate-tohoku.co.jp
Company name neoAI Co., Ltd. (software industry)
Representative: Shunsuke Chiba, CEO
Address: Room 502, 5th floor, Hongo TK Building, 1-28-10 Hongo, Bunkyo-ku, Tokyo URL https://neoai.jp/