[Lux Co., Ltd.] Email sharing and management system “Mail Dealer” releases useful materials summarizing 7 points for email handling for customer support
*Lux Co., Ltd.*
Press release: August 27, 2024
**
Email sharing and management system “Mail Dealer” releases useful materials summarizing 7 points for email handling for customer support Lux Co., Ltd. (Headquarters: Shibuya-ku, Tokyo, Representative Director: Takanori Nakamura), which provides the email sharing and management system “Mail Dealer,” has released a useful document titled “Practice Now! 7 Email Handling Tips to Improve Your Company’s Impression.” We have published “Two Points.”
Click here to download materials
URL:
https://www.maildealer.jp/lpl/inquiry/md99/wp/7key-email-response-tips.php The customer center, inquiry desk, and customer support, which serve as points of contact with customers, are extremely important departments that determine customer satisfaction and the impression of a company.
Therefore, all members are required to respond to customers at a high level, but the ability to respond varies depending on the individual, and continuous education and standardization of skills are required.
Therefore, Mail Dealer has created and published 7 email response points that will greatly improve the impression of your company, so that people working in customer support can put them into practice right away.
You can download the document “Practice Now! 7 Points for E-mail Handling that Will Make Your Company’s Impression Great” below for free.
URL:
https://www.maildealer.jp/lpl/inquiry/md99/wp/7key-email-response-tips.php
-This material introduces such content-
・Tips for organizing and writing necessary information in an easy-to-read manner ・Expressions and phrases that give a positive impression to the reader ・How to apologize to help restore trust
・Techniques used to create a good impression email
etc.
■No.1 share in sales amount for 15 consecutive years*! What is the email sharing and management system “Mail Dealer”?
“Mail Dealer”, developed and sold by Lux, is a cloud-based email sharing and management system that makes it easy to manage email correspondence using shared email addresses such as info@ and support@, and mailing list addresses. This prevents errors such as overlooked emails, double handling of emails, and complication of CC-shared emails that can occur when multiple people handle emails, thereby preventing human errors and improving work efficiency. You can.
“Mail Dealer” product site: https://www.maildealer.jp/
*Source: ITR “ITR Market”
View: Email/Web/SNS Marketing Market 2024 Email processing market: Sales amount trends and share by vendor (2009-2023 forecast) ■Company overview
Lux Co., Ltd.
Address: Link Square Shinjuku, 5-27-5 Sendagaya, Shibuya-ku, Tokyo Established November 1, 2000
Capital: 378.37 million yen
Representative: Takanori Nakamura, Representative Director
Business content Cloud service business
Company HP https://www.rakus.co.jp/
■Contact information regarding this matter
Lacus Co., Ltd. Lacus Cloud Business Headquarters Lacus Cloud Planning Department
Person in charge: Miyasaka
e-mail it-mkt@rakus.co.jp