[Iwatani Materials Co., Ltd. Logistics Equipment Department] More than 95% of people working at apparel companies who handle delivery work for pop-up stores and events have experienced some kind of inconvenience or hardship! Iwatani Materials Co., Ltd. conducted a survey on “Changes in delivery operations for pop-up stores and events”!
*Iwatani Materials Co., Ltd. Logistics Equipment Department* Press release: August 28, 2024
**
More than 95% of people working at apparel companies who handle delivery work for pop-up stores and events have experienced some kind of inconvenience or hardship! Iwatani Materials Co., Ltd. conducted a survey on “Changes in delivery operations for pop-up stores and events”!
Iwatani Materials Co., Ltd. (Headquarters: Chuo-ku, Tokyo; President: Masuda Masayoshi (Masayoshi) conducted a survey on “Changes in delivery work for pop-up stores and special events” targeting employees of apparel-related companies.
The results of this survey revealed changes that have occurred in recent years in the apparel industry’s delivery operations for pop-up stores and events, as well as opinions from those in the field.
* -Background-*
After the coronavirus pandemic, EC and D to C (Direct to
Consumer) is booming. On the other hand, pop-up stores and events where products can be directly promoted to consumers are starting to regain their vitality, and apparel-related pop-up stores and events are being held at commercial facilities every day. Fixtures are necessary for displaying products, but transporting these items can be hard work for women and seniors. Additionally, jobs with high workloads tend to be disliked in general, which can lead to people leaving their jobs.
In an era where work style reform is being called for, there is a need to improve productivity in terms of human utilization. Iwatani Materials, which manufactures and sells the light and durable aluminum shelf trolley “KALTANA”, is a group of company employees in their 20s to 50s who work at apparel companies and are in charge of pop-up stores and events. We conducted a survey on “Changes in delivery operations for pop-up stores and events in the apparel industry.”
* -Investigation Summary-*
・More than 95% of people feel some kind of inconvenience or difficulty when transporting items to pop-up stores or events.
・The main things that are inconvenient and difficult when transporting items to pop-up stores and events are the weight of the items being delivered and the increased workload due to a lack of manpower. ・After the coronavirus pandemic, approximately 60% of people feel that the delivery work for pop-up stores and events has changed.
・The change that most people feel in the delivery work for pop-up stores and events is the introduction of tools and systems that increase productivity.
・Points that would like to be improved in the delivery work for pop-up stores and special events are “reducing the workload by increasing the number of personnel” and “reducing the weight of the materials being delivered.”
・Approximately half of the people request improvements to the working environment in order to continue carrying out work for pop-up stores and events.
* -Survey overview-*
Survey period: July 26th to July 30th, 2024
Survey method: Internet survey
Survey target: Men and women in their 20s to 50s who work at apparel companies and are in charge of transport work for pop-up stores and events.
Number of people surveyed: 288 people
Monitor provider: Japan Business Research
*More than 95% of people feel some kind of inconvenience or hardship when transporting goods for pop-up stores or events*
First, in response to the question “Have you ever felt inconvenience or pain while transporting goods for pop-up stores or events?”, the first answer was “I feel it often” at 34.0%, and the second place was “I feel it every time.” The result was 32.3%. Excluding those who answered “I don’t feel it at all (3.5%),” the figure was over 95%, which revealed that the majority of people had experienced some kind of inconvenience or hardship when transporting goods for pop-up stores or events. I did.
* The main inconveniences and hardships experienced during delivery work for pop-up stores and events are the weight of the items being delivered and the increased workload due to a lack of manpower * Next, we asked those who answered that they had ever felt
inconvenience or hardship while transporting a pop-up store or event, regardless of frequency, saying, “Have you ever felt inconvenience or hardship while transporting a pop-up store or event? The first answer to the question asking “What?” was “Weight of imported items (products, signboards, fixtures, loading platforms, etc.)” at 52.9%, followed by “Increase in workload due to labor shortage” at 51.4%.3 38.9% of respondents said it was physically difficult. These results revealed that many people find it especially inconvenient and difficult to move heavy items and work with a small number of people.
* Approximately 60% of people feel that the delivery work for pop-up stores and events has changed after the coronavirus pandemic* Next, in response to the question, “Has there been any change in delivery operations for pop-up stores and events after the coronavirus pandemic?” 58.7% of respondents answered “yes.” After going through the coronavirus pandemic, we realized that many people are feeling some changes in the delivery work for pop-up stores and events.
*The change that most people feel when working with pop-up stores and event delivery is “introducing tools and systems that increase productivity.”*
Additionally, when asked the question, “What changes have you noticed in your delivery work for pop-up stores and special events?”, the most common answer (42.0%) was “Introducing tools and systems to increase productivity.” The second place was “simplification of equipment installation/assembly work process” with 39.1%. From this result, we found that the most important change in the delivery work for pop-up stores and events was the introduction of tools and systems to increase productivity.
* Points that would like to be improved in the delivery work for pop-up stores and events are “reducing the workload by increasing the number of personnel” and “reducing the weight of the materials being delivered” *
Next, in response to the question, “What would you like to see improved in the delivery work for pop-up stores and events?”, 49.7% of respondents answered “reducing the workload by increasing the number of personnel,” and 2nd place was “reducing the workload.” 40.6% said “Reducing the weight of things (products, signboards, fixtures, loading platforms, etc.)”, 37.2% said “Simplification of equipment installation/assembly process”, and 4th place
“Simplification of systems and tools to increase productivity”. “Introduction” accounted for 31.6%. The results showed that the top answers were those that solved the inconvenience and pain of transporting goods for pop-up stores and events, which was asked in a previous question.
* Approximately half of the people request improvements to the working environment as they continue to carry out work for pop-up stores and events*
At the end of the survey, the question “Do you want to continue to be involved in transporting pop-up stores and events?” was answered with 49.0% of respondents saying “If the environment can be improved, I would like to be actively involved.” Second place was “I want to be actively involved in the environment, regardless of the environment” at 34.0%. Overall, we found that many people had a positive view of the work involved in pop-up stores and events, but about half of them said they would like to see improvements in the working environment in order to continue carrying out work for pop-up stores and events. The facts have become clear.
* summary*
According to this survey, more than 95% of people working in apparel companies who are involved in transporting pop-up stores and events have experienced some kind of inconvenience or difficulty in this work, and the ones who feel particularly inconvenient or difficult are: We found that this was due to the weight of the items being brought in and an increase in workload due to a lack of manpower. Additionally, after the coronavirus pandemic, approximately 60% of people have felt changes in the delivery work for pop-up stores and events, and the change that most people feel is “introducing tools and systems to increase productivity.” It became clear. In addition, the main points that they would like to see improved in the delivery work for pop-up stores and events are “reducing the workload by increasing the number of personnel” and “lightening the weight of the materials to be delivered.” We found that they are seeking improvements in their working environment in order to continue their work.
*Survey implementation company*
Iwatani Materials Co., Ltd.
Address: 4th floor, Sumitomo Fudosan Rokko Building, 1-4-1 Shinkawa, Chuo-ku, Tokyo 104-0033
Representative: Masayoshi Masuda, Representative Director and President Business activities: Manufacture and sale of synthetic resin products, planning, manufacture and sale of household goods, sale of
agricultural materials and gardening supplies, manufacture and sale of aluminum distribution carts, manufacture and sale of metal coating products
URL: https://www.imcjpn.co.jp/
KALTANA, an aluminum shelf trolley manufactured and sold by Iwatani Materials Co., Ltd., is light and robust, and weighs about half as much as a steel trolley of the same size. It is easy to handle and operate even for women and seniors, so it helps reduce the risk of accidents during transportation. This shelf trolley is also suitable for transport work for pop-up stores and special events.
KALTANA URL: https://kaltana.jp/