Oricon Co., Ltd.
– Targeted at actual users – Ranking of “hometown tax donation sites” with high satisfaction rates ┃ [ANA’s hometown tax donation] ranks first overall for the second consecutive year and third time (Oricon customer satisfaction (R) survey)
Satisfaction with return items: [Rakuten Hometown Tax] ranks first for meat, [Furusato Choice] ranks first for seafood, and Furunavi ranks first for rice.
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Oricon ME Co., Ltd. (Headquarters: Minato-ku, Tokyo; President: Hisashi Koike; abbreviation: Oricon) conducts customer satisfaction surveys from a third-party perspective, targeting only actual service users. ” will be conducted, and the results will be published on the “Oricon Customer Satisfaction (R)” official website
(https://life.oricon.co.jp/
[Image 1
[ANA’s Hometown Tax] ranks first overall for the second consecutive year and third time
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[Rakuten Hometown Tax Donation] ranks first for 2 years in a row in “charm of return gifts” and “first hometown tax payment” [Rakuten Hometown Tax Donation (Rakuten Group, Inc. Headquarters: Setagaya-ku, Tokyo)], which ranked third overall, is based on evaluation items such as “Attractiveness of return gifts” and “First time tax donation” based on usage experience for people who have made hometown tax payments for the first time. We won first place in the hometown tax donation category for two years in a row.
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《Survey Overview》 2024 Oricon Customer Satisfaction (R) Survey Hometown Tax Donation Site
■Announcement date: 2024/09/02 ■Research entity: oricon ME Co., Ltd. ■Survey format: Internet survey
■Number of people surveyed: 2,448 people ■Required number of people: 100 or more ■Number of companies surveyed: 17 companies
■Definition: A website where you can search for hometown tax donations from multiple local governments and apply for donations from the site. ■Survey period: 2024/04/24 to 2024/05/10
■Survey target Gender: Not specified Age: 18-84 Region: Nationwide ■Conditions: People who used the hometown tax donation site and donated to each local government in 2023.
■URL: https://life.oricon.co.jp/rank-hometown-tax-website/
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In the Oricon Customer Satisfaction (R) survey, we set evaluation items appropriate for each service based on preliminary surveys and company interviews, and asked customers about their satisfaction with each item. We compile the results and announce rankings for companies that meet the specified number of respondents by “overall,” “by evaluation item,” and “by department.”
When quoting the contents of this press release, please keep the following points in mind.
・Statement of source: Please state that the survey was conducted by “Oricon Customer Satisfaction (R)”.
– Description of related links: When introducing on the web, please provide a link to the relevant ranking page in “Oricon Customer Satisfaction (R)”.
▶ “Oricon Customer Satisfaction (R) Business Introduction Movie”: https://youtu.be/KKQwPGska4
▶ “About survey/ranking method”: https://cs.oricon.co.jp/method/ ▶What is “customer satisfaction”: https://cs.oricon.co.jp/michitari/article/35