Vext Co., Ltd. Launched “VextChecker FAQ Edition powered by ChatGPT (beta version)” that automates comprehensive FAQ generation and maintenance work with easy operations

VECT Co., Ltd.
Launch of “VextChecker FAQ Edition powered by ChatGPT (beta version)” that automates comprehensive FAQ generation and maintenance work with easy operations
Significantly reduce the man-hours required for FAQ management by simply inputting response history and dialogue logs
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Vext Co., Ltd. (President: Toshihiko Kobashi, Headquarters: Meguro-ku, Tokyo, hereinafter referred to as Vext) has announced the FAQ generation solution “VextChecker FAQ Edition powered by ChatGPT (β version)” (hereinafter referred to as “VextChecker FAQ Edition (β version)”). ) is now available.
“VextChecker FAQ Edition (beta version)” automatically generates a comprehensive FAQ based on response history or interaction logs (voice recognition text, chat), etc. with simple operations. This is a FAQ generation solution that allows you to add or edit FAQs by
automatically determining the coverage rate of FAQs and determining which FAQs are missing or need to be corrected.
“Generation AI x Text Mining Technology” provides powerful support for FAQ generation, where the content tends to be biased depending on the level of business understanding of the person in charge, and FAQ maintenance, which requires discovering new topics and quickly responding to changes in topics.
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