Grover Co., Ltd.
A management tool (work staff CMS) for maintenance companies and work staff has been introduced to the store troubleshooting app “QNavi ORDER”!
– A management tool (work staff CMS) for maintenance companies and work staff has been added to “QNavi ORDER”, which aims to become a leading company in the store DX industry –
……
Glover Co., Ltd. (Chiyoda-ku, Tokyo, Representative Director: Katsuharu Hirata, hereinafter referred to as “Glover”) operates the store troubleshooting app “Q Navi ORDER
(https://www.globar.co.jp/lp/qnavi/
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With the introduction of QNavi ORDER, there are cases where
maintenance response time at stores has been reduced by 84% (*2) per year, making it possible to achieve significant business improvements. In addition, for maintenance staff, by utilizing QNavi ORDER’s unique functions such as automating time-consuming document creation, the number of cases that one worker can handle per day has more than doubled (*3), resulting in a shortage of personnel. It also leads to the elimination of
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In the past, when troubles occur at stores, we search for work staff who can respond in an emergency and respond on-site, and after troubleshooting, we perform a number of tasks such as sharing information with accounting personnel regarding payment of costs to work staff, and submitting documents. occurs. QNavi ORDER completes these tasks with a single app, reduces maintenance time, and creates an environment where you can focus on your core tasks (sales expansion, marketing, human resources training, menu development, etc.).
In addition, we have a network of maintenance staff and have a system in place to provide a full menu of support across the country, and as we deal directly with users on both the store side and the work staff side, we have a deep understanding of both types of work. That is our strength.
This leads to the ability to propose value-added features that will improve the business of both users.
Another great strength is that the speed from planning to
implementation is fast when it comes to app expansion.
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*1 In-house research (average matching time is approximately 90 seconds) *2, 3 In-house research
【Company Profile】
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https://www.globar.co.jp/lp/qnavi/The above information is as of the date of announcement. Please note that information is subject to change without notice. In addition, company names and
product/product/service names (including logo marks, etc.) are trademarks of each company or registered trademarks of their respective rights holders.