What are the new freelance law and anti-harassment costs? Companies will be required to do so, outsourcing of harassment consultation services, and experts from outside organizations will provide strong support for harassment investigations. Compatible with freelancer protection laws in the entertainment, media, and entertainment industries
*Japan Harassment Association*
Press release: September 7, 2024
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What are the new freelance law and anti-harassment costs? Companies will be required to do so, outsourcing of harassment consultation services, and experts from outside organizations will provide strong support for harassment investigations. Compatible with freelancer protection laws in the entertainment, media, and entertainment industries
*Specified outsourcing businesses that do business with freelancers will be required to establish new anti-harassment measures under the new Freelance Law that will come into effect in November 2024, and companies will be required to establish a harassment consultation desk at an independent external organization. Masu. *
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The Japan Harassment Association (headquarters office: Nishi-ku, Osaka, representative director: Kaname Murasaki), which supports companies’ harassment countermeasures as a harassment expert, is a company/organization (specified outsourcing business operator) that complies with the new freelance law. We will release outsourced services for “harassment consultation desk” and “harassment investigation.” *
* What harassment measures are required and required under the new freelance law? *
* (The following is an excerpt from materials from the Ministry of Health, Labor and Welfare) *
* Obligation to develop systems related to anti-harassment measures (Article 14) *
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・Specified outsourced business operators must take necessary measures (*2) such as establishing a system for responding to consultations so as not to harm the working environment of specified outsourced business workers due to acts of harassment (*1). . (Article 14, Paragraph 1)*
* – Specified outsourcing business operators must not treat specified outsourcing workers disadvantageously on the grounds that they have consulted regarding harassment. (Article 14, Paragraph 2)*
* (*1) Sexual harassment in outsourcing, harassment related to pregnancy/childbirth, etc., power harassment*
* (*2) Specified outsourced business operators are required to take measures 1. to 3. in the diagram below. *
* 1. Clarification of the policy that harassment is prohibited; dissemination and awareness of the policy *
* – Clarification of policies, etc., and dissemination and awareness within the company (distribution of company newsletters,
implementation of training for employees, etc.) *
* ・Establishment of a policy to strictly deal with harassers (such as establishing and disseminating disciplinary provisions in work regulations, etc.) *
* 2. Establishment of necessary systems to respond appropriately to consultations *
* ・Establishment of a consultation desk (consignment of consultation to an external organization, establishment of a person in charge of consultation and consultation response system, etc.) *
* – Notification to employees engaged in specified contract work (including information about the consultation desk in the contract, etc.) *
* ・Appropriate response to consultations by consultation desk personnel (creation of manuals, etc.)*
* 3. Prompt and appropriate response to harassment during outsourcing * * – Prompt and accurate understanding of the facts of the case (confirming the facts from both the person seeking advice and the person acting on the case, hearing the facts from a third party if necessary, etc.) *
* ・Appropriate implementation of consideration measures for victims when the facts can be confirmed (depending on the content of the case, etc., changes in the relationship between the victim and the offender) Provide assistance for good causes, etc.)*
* What is a “specified outsourcing company”? *
*Applicable to transactions related to outsourcing with specified outsourcing business operators who use their employees as an “organization” to outsource tasks. *
* “Using employees” refers to employing workers whose scheduled working hours per week are 20 hours or more and who are expected to be continuously employed for 31 days or more. *
* What is a “Specified Contract Business Operator”? *
* Those who are entrusted with work as an individual without using employees *
* “Subject of this Law” *
* Specified contracted business operators who receive work as an individual without using employees, and organizations that use employees.
This applies to transactions related to outsourcing with specified outsourcing business operators who outsource operations as follows. *
* (Reference) Ministry of Health, Labor and Welfare homepage*
* Compatible with new freelance law *
* What are the “Harassment Consultation Desk” and “Harassment Investigation” outsourced services? *
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Freelancers who do business with your company can consult with our association about suspicions of power harassment or sexual harassment by your company’s personnel, and submit requests through our association. Our association will advise your company on the appropriate way to respond. *
As an external harassment hotline that deals with all forms of harassment, including power harassment, sexual harassment, maternity harassment, moral harassment, and harassment, employees of companies and organizations (specified outsourced business operators) and freelancers who do business with your company can consult about harassment. You can.
*List of occupations that are common among freelancers (example)* System engineer (SE), architecture-related, designer, writer, editor, editor, reporter, translator, interpreter, video creator, video creator, teacher, lecturer, counselor, consultant, cameraman (photographer), musician (musician) , dancer, writer, real estate related, writer, illustrator, cooking researcher, chef, expert, announcer (emcee), narrator, director, broadcaster, producer, manga artist, anime, entertainment (talent, model, actor, actress) , stage actor, comedian, idol singer, voice actor, movie director,
Artists, etc.), professional athletes, game creators, professional gamers, hairdressers, hair and makeup artists, nail artists, illustrators, consultants, programmers, web marketers, web directors, insurance agents, YouTubers, video editors, cultural artists. etc.
List of industries that have a lot of business with freelancers (example) Mass media industry (TV stations, newspaper companies, advertising agencies, publishers, radio stations, web media), entertainment industry, IT industry, education industry, printing industry, sports industry, fashion industry, internet industry
etc.
* Counselors who are familiar with harassment issues and have experience working in companies will provide friendly service. * * Because we are professionals who draw out the other person’s true feelings, we can lead to early detection and early resolution. *
“Does this qualify as harassment? ” There is always a question. We are able to remove the emotional ambivalence that the caller has endured and provide simple harassment training through telephone, email, and face-to-face counseling, so there are cases where the caller is convinced and the harassment case is resolved after the first consultation. There are so many. The Japan Harassment
Association will act as a scrutinizer and filter for harassment cases that require investigation. If the content of your consultation does not fall under harassment, we will provide you with the definition of harassment and aim to resolve it.
The shorter the period of time that a person uses the consultation service after the harassment incident occurs, the more likely it is that the harassment case will be resolved in the first consultation. Disseminate information to employees by using PR posters, etc. for the external harassment consultation desk. Let’s clearly state that there will be no disadvantages for consulting, and establish a workplace culture where everyone can speak up equally without putting up with harassment!
* How is it different from other companies’ external harassment consultation services? *
・* Consultation reception hours are available. Weekdays Saturdays, Sundays, and public holidays (10:00-21:00)*, so consultations can be made after work or on holidays. Can be applied to a wide range of industries and occupations (*
*Examples of response hours for other companies’ external harassment consultation services include “Consultations accepted only on Mondays, Wednesdays, and Fridays,” “Consultations accepted only in the morning on Saturdays,” “Consultations accepted until 5:30 p.m. on weekdays,” and overall reception hours. tends to be short. Please note that even if the price is low, there are some services that have short response times or only provide reception services.)*
・No matter how many times your employees or freelancers who do business with your company consult about harassment throughout the year, the annual maintenance fee is a fixed amount, so there will be no additional costs.
・All of the approximately 150 counselors enrolled in our association have experience working in companies and have completed harassment education training conducted by the Japan Harassment Association. Counselors who are familiar with harassment issues will respond. ・If there is a harassment case that requires investigation, the Japan Harassment Association will act as a scrutinizer and filter at the time of the first consultation, reducing the burden on your company.
・Face-to-face counseling consultations and ZOOM video call
consultations are available as many times as you like at no additional cost (reservation required/for those who wish)
・Promptly report any incidents that require investigation to your company. We will connect you with sincere responses while paying due consideration to your wishes and privacy. If you wish to conduct an investigation that takes into consideration prevention of secondary harassment and fairness, our association’s harassment investigation We recommend using outsourcing services (optional)
・Even if we conduct an internal harassment investigation, we will advise your company’s human resources and general affairs staff on how to respond as necessary.
*Japan Harassment Association, a harassment expert, is a third party organization*
* = External harassment consultation desk can function and operate without any conflict of interest *
– An external harassment consultation desk can be opened on the same day. Please let us know your desired installation time.
・By establishing an external consultation desk, employees and freelancers with whom you do business will be able to trust your company more than they currently do.
・If your company properly implements anti-harassment measures, employees and freelancers will be able to engage in work with peace of mind (fulfilling the duty of safety consideration required of employers).
・Regardless of one’s superiority in the workplace, we provide equal opportunities to allege misconduct such as harassment in a environment where safety is guaranteed (prohibition of retaliatory acts, no disadvantages for consulting), and the working environment is By maintaining this, a healthy company culture will be built.
・You can include your anti-harassment efforts in your company’s CSR information. “Harassment investigation” outsourced service available as an option Depending on the difficulty of the harassment case, please consider whether to conduct an internal investigation or outsource it to our association.
*“Harassment external consultation desk” service overview* (as of September 2024)
●Contract method: Annual contract (renewal system in 1-year units) * *Work can also be outsourced to this association from industry organizations where freelancers gather*
●Fees structure for external harassment consultation desk
・No initial cost required
・Annual maintenance fee (fixed price) only (*Please inquire by requesting information)
* [When setting up a new consultation desk exclusively for freelancers] * Calculate the annual maintenance fee based on the number of
freelancers working with your company.
Contracts can be made for one corporation or for each group company.
* [When setting up a new consultation desk for your company’s employees freelancers] *
Calculate the annual maintenance cost by adding up the number of your employees the number of freelancers who do business with your company.
Contracts can be made for one corporation or for each group company.
* [If you have multiple group companies] *
Calculate the annual maintenance cost by adding up the number of employees of group companies and the number of freelancers who do business with your company.
Contracts can be made for one corporation or for each group company. ●Supported languages: Japanese ●English (optional) For foreigners working in Japan
●Consultation staff: 150 qualified male and female counselors Age range: 20s/30s/40s/50s
(Certified psychologist, senior industrial counselor, industrial counselor, clinical psychologist, etc.)
●Consultation targets: employees, family members, related parties, etc. (range can be specified)
●You can choose anonymous consultation or real name consultation (even in the case of anonymous consultation, the name of the company you work for is required)
●Contents of consultation: Consultation and reporting of damages related to harassment, employees and third parties
Consultation/reporting/Consultation for managers, etc. as to whether their own teaching method constitutes harassment (range can be specified)
●Telephone number (usually a 050 number common to all contracting companies) ●Issuing a dedicated 050 number (optional)
●Issuing a dedicated toll-free number (optional)
●Consultation methods: Telephone, email, web, face-to-face counseling, ZOOM video call
[Telephone reception hours] Weekdays Saturdays, Sundays, and holidays 10:00-21:00 (No limit to the number of consultations, up to 60 minutes per session)
・Email/WEB: Reception 24 hours a day, 365 days a year
(Reservations required for face-to-face counseling and ZOOM video calls; no limit to number of consultations; up to 60 minutes per session)
●Reservation method: Phone, email, Japan Harassment Association website *English option available only by phone, email, web, and ZOOM video calls.
●Consultant’s privacy will be protected.
We will not disclose personal information or consultation details to third parties, including the company to which the consulter belongs, without the consent of the consulter.
●Report the number of harassment consultations to your company every month ●Harassment consultation number report
・If the person seeking consultation does not wish to report to the company, the number of consultations will be reported to your company by email at the beginning of the following month.
・If the consultee wishes to report to their workplace, the details of the consultation will be disclosed to your company on the same day (advice on how to respond will be sent via email within 1 business day)
*Private counseling rooms 9 locations in major cities nationwide* * Counselors will be available at 9 locations (reservations required) * [If you would like face-to-face counseling] All locations are equipped with private counseling rooms.
Face-to-face counseling hours: Weekdays Saturdays, Sundays, and holidays (10:00-21:00)
Osaka Honmachi Counseling Room
8F Tachiuribori Square Building, 1-4-12 Tachiuribori, Nishi-ku, Osaka 550-0012
Kyoto/Karasuma Counseling Room
280 Tenjinyamacho, Nishikikoji Torimomachi Nishiiri, Nakagyo-ku, Kyoto 604-8221
Kobe/Sannomiya Counseling Room
2-13-3 Shimoyamate-dori, Chuo-ku, Kobe 650-0011 Kenso Building 9F
Fukuoka/Hakata Counseling Room
1-13-17 Hakataeki Higashi, Hakata-ku, Fukuoka-shi, Fukuoka 812-0013
Nagoya/Fushimi Counseling Room
5F, Nagoya Hirokoji Fushimi Nakakoma Building, 2-2-1 Sakae, Naka-ku, Nagoya, Aichi 460-0008
Tokyo/Nihonbashi Counseling Room
3F, Keisei Nihonbashi Tomizawacho Building, 4-10 Nihonbashi
Tomizawacho, Chuo-ku, Tokyo 103-0006
Kanagawa/Yokohama Counseling Room
4-168 Motomachi, Naka-ku, Yokohama, Kanagawa 231-0861
Chiba/Tsudanuma Counseling Room
2-14-2 Maehara Nishi, Funabashi City, Chiba 274-0825 Tsudanuma Ekimae Yasuda Building (Annex) 2F
Saitama/Kawaguchi Counseling Room
1-2-16 Iizuka, Kawaguchi City, Saitama Prefecture 332-0023
*We have prepared tools to inform you about the “Harassment External Consultation Desk”*
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It is most important that employees and freelancers who do business with your company are aware of the existence and contact information of the external harassment consultation desk. If necessary, we can provide you with PDF data such as a “poster,” “flyer on how to use the service,” “awareness card,” and “list of common types of harassment in the workplace.” *
* [Request for materials/inquiries regarding services] *
Please contact us using the information request form on our homepage. Japan Harassment Association Official Website:
https://harasumentt.jimdofree.com/
* [Contact information for inquiries regarding this matter from the media]* Japan Harassment Association Secretariat
Person in charge: Murasaki
TEL: 06-6556-6413 FAX: 050-3588-1422
E-mail: info@jpn-harassment.or.jp
* [Corporate overview] *
Corporate name: Japan Harassment Association
Address: 8F Tachiuribori Square Building, 1-4-12 Tachiuribori, Nishi-ku, Osaka 550-0012
Representative Director: Kaname Murasaki
Establishment date: February 4, 2020
Japan Harassment Association Official Website:
https://harasumentt.jimdofree.com/
Job Hunting Harassment Free Consultation Hotline:
https://shukatsu-sekuhara.jimdofree.com/
* [Activities of the Japan Harassment Association] *
・Dissemination of information regarding harassment, research on measures, and advocacy activities
・Diagnosis and fact-finding regarding harassment countermeasures, guidance on countermeasures using specialized knowledge
・Establishment and operation of external harassment consultation desks for companies, organizations, schools, hospitals, governments, etc. ・Fact-finding on harassment and consulting for creating a healthy work environment
・Planning, holding, and management of lectures, seminars, training, information exchange meetings, and forums related to harassment ・Publishing publications related to harassment ・Planning,
manufacturing, and sales of books, videos, printed materials, etc. ・Other businesses necessary to achieve the purpose of our corporation Social contribution activities
・Operation of a “job-hunting harassment free consultation hotline” that can be used by students nationwide
* [Main anti-harassment services] *
・Outsourcing of external harassment consultation desk/whistleblowing desk (public interest reporting desk)
・Harassment training ・Sales of harassment training video content ・Implementation of harassment counselor training
・Implementation of power harassment coaching training (power harassment rehabilitation program)
・Outsourcing of power harassment third-party committee, harassment third-party committee, and harassment investigation committee ・Outsourcing of harassment certification investigation
・Implementation of anonymous harassment questionnaire
・Issuance of harassment qualification (harassment prevention certified advisor qualification course)
・Harassment ADR Center, an ADR (alternative dispute resolution procedure) specializing in workplace harassment disputes