Insurance Q&A service “Hoken Chiebukuro” will launch new service “Hoken Chiebukuro Llinks” for insurance planners from October ~ A next-generation communication tool that revolutionizes insurance sales. *Desert Bloom Co., Ltd.*
Press release: September 9, 2024
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Insurance Q&A service “Hoken Chiebukuro” will launch new service “Hoken Chiebukuro Llinks” for insurance planners from October ~ A next-generation communication tool that revolutionizes insurance sales. *~ In collaboration with [LINE official account], promote [customer retention] and [sales support DX] for insurance planners, and dramatically increase productivity in a semi-automatic manner ~* *September 9, 2024*
Desert Bloom Co., Ltd. (President: Takatoshi Haruno) has launched * a new service called “Hoken Chiebukuro,” following the insurance industry’s first insurance-specific Q&A service, “Hoken Chiebukuro.” Llinks”* announced.
* “Hoken Chiebukuro
Llinks” aims to link the LINE official account with the existing service “Hoken Chiebukuro,” strengthen communication between insurance planners and customers, and dramatically improve the productivity of insurance planners in a semi-automatic manner. *
Please watch this video first↓
* New service [Hoken Chiebukuro Llinks] Service introduction video *
Hoken Chiebukuro Llinks
Challenges for insurance planners
Promote customer retention and sales support DX
* Background and purpose *
In the insurance industry, the complexity of products, diversification of sales channels, and changes in the way consumers gather information has made it difficult for insurance planners to increase productivity using traditional sales methods.
“Hoken Chiebukuro” provided by Desert Bloom Co., Ltd. has gained support from many users as an unprecedented insurance-specific Q&A service.
This time, with the aim of further evolution, we have developed “Hoken Chiebukuro Llinks” to strengthen communication between insurance planners and customers.
* Overview of new service “Hoken Chiebukuro Llinks” *
“Hoken Chiebukuro”
“Llinks” is a next-generation DX app that works with the official LINE account, which is designed to allow insurance planners and customers to communicate smoothly at all times.
The main features and functions are as follows.
– * Chat communication function: * With chat communication, you can communicate about insurance consultations and maintenance procedures in real time.
– *Automatic distribution of needs-raising videos*: Insurance information according to customer attributes is automatically distributed at the beginning of the month to encourage insurance review, additional contracts, and referrals.
– * After-sales follow-up automatic response chatbot: *
We use LINE chat and a rich menu to support primary responses such as benefit claims, changes of address, and changes to contract details, which were previously done over the phone.
– *Rich menu function*
: In conjunction with the information published in “Hoken
Chiebukuro”, we will provide customers with profiles, reviews, past Q&A answers, consultation reservation calendars, etc. Equipped with powerful introduction tools that take advantage of LINE’s virality, it has also become easier to collect customer reviews than before. Rich menu for customers linked to [Hoken Chiebukuro]
Maintenance response menu for customers
*Advantages of “Hoken Chiebukuro Llinks”*
For insurance planners, “Hoken Chiebukuro”
“Llinks” strengthens the engagement between insurance planners and customers, and enables insurance planners to dramatically improve their productivity in a semi-automated manner.
For customers, it also enables continuous communication before and after a policy is signed, providing peace of mind knowing that they are connected to their insurance planner, especially after the policy is signed.
If you register with [LINE Official Account], you will receive * [Hoken Chiebukuro Llinks] demo account*
You can experience it, so please register and give it a try.
* Click here to register for [LINE Official Account] ↓ *
*L step business for insurance agents*
For insurance agents, [LINE Official Account] expansion tool We will also start operating agency business for the introduction of [LINE Marketing] using [L Step] from October, so please contact us individually.
*Comment from Takatoshi Haruno, President and Representative Director* “Hoken Chiebukuro Llinks” is an innovative tool that serves as a bridge between insurance planners and customers.
We are confident that this will improve the credibility of insurance planners, improve the convenience of insurance consultations for customers, and allow more people to choose insurance with peace of mind.
*Future developments*
“Hoken Chiebukuro Llinks” is scheduled to be available from October 4, 2024.
*To use “Hoken Chiebukuro Llinks”, first register with “Hoken Chiebukuro” There is a need.
[Hoken Chie Bukuro] New registration
https://www.hoken-chie-bukuro.net/Static/For-Fp
We will continue to add and improve functions and promote DX for the insurance industry as a whole.
*Contact information*
Desert Bloom Co., Ltd.
Address: 2F-C, Shibuya Dogenzaka Tokyu Building, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo
Phone number: 03-4400-6618
Email address: support@hoken-chie-bukuro.net
Inquiry: https://www.hoken-chie-bukuro.net/General-Inquiry
Hoken Chie Bukuro New Registration
https://www.hoken-chie-bukuro.net/Static/For-Fp
Register for LINE official account here↓