[Business Food Fan Co., Ltd.] A must-see for female managers! “Textbook for first-time female store managers” now on sale at bookstores nationwide
*Business Food Fan Co., Ltd.*
Press release: September 9, 2024
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A must-see for female managers! “Textbook for first-time female store managers” now on sale at bookstores nationwide
*~A practical guide to solving the issues you face in the field and growing as a store manager~*
Textbook for first-time female store managers
Business Food Fun Co., Ltd. released “Textbook for First Female Store Managers” on Thursday, August 8, 2024 at bookstores and online bookstores nationwide (Miraiya Shoten Lake Town store)
1st Place in Business Category (August 5th to 11th) Junkudo Ikebukuro Main Store 2nd place in the social and business department ranking (August 12th to 18th), 4th place in the Amazon restaurant industry ranking (August 8th)
Since April 2022, the scope of the Act on Promotion of Women’s Participation and Advancement in the Workplace has been expanded to include medium-sized enterprises and small and medium-sized
enterprises, and the promotion of women to managerial positions is progressing rapidly. However, in the actual workplace, there are many challenges such as diversifying work styles and difficulty
communicating with older and foreign staff. This book provides practical advice and solutions for women facing these challenges so that they can take on store manager positions with confidence. By reading this book, even new store managers will be able to stand on the sales floor with a smile every day and lead their teams. This book is useful not only for female store managers, but also for male store managers and superiors who support female store managers, and can be widely used in store manager training.
* 【table of contents】*
Chapter 1 First, let’s eliminate anxiety! The mindset of a female store manager Chapter 2 Basics of store management to welcome customers
Chapter 3: Let’s create an inclusive team! In-store communication Chapter 4: Both your staff and yourself grow! Human resource development Chapter 5 Customers want to come back! Customer service
Chapter 6 Don’t panic! It’s okay! Complaints and trouble handling Chapter 7 It’s okay if you’re not good with numbers! Store numerical management Chapter 8 Let’s make the store even better! Tips for future store management Chapter 9 What should I do in this situation? Frequently asked questions Q&A for female store managers
Chapter 10 Continue to have fun working! Case study of career advancement for female store managers
* [Contents of this book] *
This book covers a wide range of topics, from the basics of store management to customer service, recruitment and training, customer attraction, numerical management, and handling complaints and troubles. Furthermore, we focus on the unique concerns faced by female store managers, and introduce a wealth of tips that can be immediately useful in the field. The content is clear and specific with
illustrations and reference sheets.
By reading this book, even new store managers will be able to stand on the sales floor with a smile every day and lead their teams. This book is useful not only for female store managers, but also for male store managers and superiors who support female store managers, and can be widely used in store manager training.
Specific and easy to understand
You can read it from any chapter
Each item is explained on a two-page spread.
Problems and concerns you have
You can read on from what interests you.
The content is easy to understand and put into practice using written explanations, illustrations, and tables.
The content is easy to use in practice, as it contains content that the author has actually experienced and taught.
Easy to understand with illustrations
This is an easy-to-understand book with illustrations.
Key points are listed in bullet points and are easy to understand at a glance, including OK and NG scenes.
It is a more practical book with checklists and sheets.
* [Message from the author] *
I’m not good at reading books. Because I created this book, it is easy to read and understand.
You can read it from anywhere. Start reading about what you want to know now and the areas that interest you. Then, start by thinking, “I’ll try this.”
After reading this book, I hope you will find at least one content that you will want to incorporate into your own store, such as “Let’s start by changing the way we greet people with smiles” and “Let’s start by looking at our store from the customer’s perspective.” If you have one, please try it out.
After that, even after the period when you are considered a
“newbie”, if you are worried about what to do, please read it again and again. It also includes hints.
In the midst of a huge shortage of human resources, some stores may find it difficult to properly train store managers. We aimed to create a book that would enable even such stores to read this book and learn the basics of being a female store manager. I would be happy if this could help female store managers stand on the sales floor with a smile on their faces every day.
* *
I read it all at once. It’s a very easy to understand book. It’s true that if you’re a female store manager, there are many who are hesitant or frustrated.
However, we are living in an era where the barriers between men and women are disappearing, and there are many demands for the same. At such times, it will be a great source of emotional support! (40s, restaurant worker)
* [Author Profile] *
Ruriko Iwamoto
Ruriko Iwamoto
Business Food Fan Co., Ltd. Representative Director
Born in Nagasaki Prefecture in 1970. After graduating from the Department of Commerce and Economics at Nihon University Junior College, in 1993 he worked part-time at a Mister Donut franchise and became an employee, where he demonstrated outstanding customer service and leadership skills. After being promoted to service manager and successfully providing customer service guidance and opening new stores at 10 stores, she was promoted to female store manager. In 2000, he changed jobs to Pietro Co., Ltd., where he was responsible for launching new businesses and operating 1 overseas store and 19 domestic stores as a supervisor. Became independent in 2009, and with the motto of “doing work that makes people smile,” he has worked as a food and beverage consultant in over 50 locations including
restaurants, retail stores, commercial facilities, and local governments.
company・2
We provide consulting, on-site guidance, and training to over 10,000 store managers and part-time workers, and our repeat rate is over 90%. We have earned the trust of many companies by valuing the voices of the field and achieving concrete results.
* [Book summary] *
Title* “Textbook for first-time female store managers”*
Author: Ruriko Iwamoto
Edited by: Business Food Fan Co., Ltd.
Release date: Thursday, August 8, 2024
Price: 1,800 yen tax
Publisher: Dobunkan Publishing Co., Ltd.
Number of pages: 195 pages Size: A5 ISBN * 4495541633*
* 【inquiry】*
Business Food Fan Co., Ltd.
CS-91, Sunny Building 2F, 1-4-4 Nishikicho, Tachikawa City, Tokyo Mobile phone: 09027188375
Address: info@iwamoto-ruriko.com
HP: https://www.iwamoto-ruriko.com/