[Mercari, Inc.] Mercari begins offering “AI listing support.” Easily update your selling experience
*Mercari Co., Ltd.*
Press release: September 10, 2024
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Mercari begins offering “AI listing support.” Easily update your selling experience
*～Simply take a photo and select a category to create product information, and complete listing in as little as 3 taps～*
From September 10, 2024, Mercari, Inc. (hereinafter referred to as “Mercari”) will
We are pleased to announce that we have started offering a new feature called “AI Listing Support” (*1) that allows you to enter product information by simply taking a photo and selecting a category. This allows you to complete listing on Mercari in as little as 3 taps. *1: Starting today, this will be gradually applied to customers using Mercari.
* ■Background*
Mercari has always been easy and convenient for customers to use, including the “Easy Listing” feature (*2) that allows you to easily list items in as little as 15 seconds, and the “No Price Listing” feature that allows you to list items without setting a price. We have continued to improve and update various functions such as functions (*3).
On the other hand, through a customer survey (*4), we found that “I feel burdened by inputting product information when listing,” “I have unwanted items I want to sell, but listing them is a hassle,” and “How detailed is the product description?” We found that there are some customers who feel that there are high hurdles to listing, such as, “I didn’t know what to do, so I stopped listing.” The launch of “AI Listing Support” eliminates the hassle of thinking about product descriptions and pricing, making it easier than ever to list items for both first-time customers and customers who frequently list items. Masu.
*2: Mercari launches “Easy Listing” feature that allows you to choose when listing items.
https://about.mercari.com/press/news/articles/20240311_kantan/
https://about.mercari.com/press/news/articles/20240522_nopricelisting/ *4: Refer to Mercari customer interview/questionnaire survey (conducted in 2023)
* ■About “AI Listing Support”*
https://www.youtube.com/watch?v=lTlG5U2L8bk
With AI Listing Support, when listing items on Mercari, all you have to do is take or upload a photo and select a category, and the information necessary for listing such as product description, product condition, and selling price will be automatically entered. There is no need to think of a title or description when listing, and listing can be completed in as little as 3 taps. The automatically entered content can also be edited by the seller (*5).
Starting today, “AI Listing Support” will be turned on by default when listing items on the Mercari app.
*5: Suggestions from “AI Listing Support” may not be accurate. Please check the contents yourself before using.
* ■How to use “AI Listing Support”*
* 1. Tap the List button. *
Tap the “Sell” button from the app’s home screen.
* 2. Take a photo of the product or select a photo. *
Use the camera function to take a photo of the item you want to sell, or select a photo from your album.
*Starting today, “AI Listing Support” will be turned on by default. *Product information will be created based on the photo.
* 3. Select a category. *
A category confirmation screen will be displayed, so select the appropriate one.
* 4. Check and correct the product information. *
Check the AI-generated title, product description, and automatically entered content (product condition, price, etc.). Modifications can be made if necessary.
* 5. Tap “Sell” to complete the listing. *
Mercari will continue to strive to develop services that utilize technology so that more customers can use Mercari easily and without any hassle.
Mercari will continue to strive to develop services that utilize technology so that more customers can use Mercari easily and without any hassle.