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ServiceNow Japan LLC ServiceNow announces powerful data expansion with ultra-large scale and high performance

[ServiceNow Japan LLC] ServiceNow announces powerful data expansion with ultra-large scale and high performance
*ServiceNow Japan LLC*
Press release: September 11, 2024
**
ServiceNow Announces Powerful Data Augmentation with Ultra-Large Scale and High Performance
– RaptorDB
New features including Pro high-performance database improve overall transaction times by up to 53%, making reporting, analysis, and list views 27x faster and increasing transaction throughput across workflows by 3x
– Future-proof integrated Knowledge that connects event,
operational, and talent data across the organization to enable real-time personalization
Add Graph
ServiceNow (NYSE: NOW) today announced that it will unlock business value with extreme scale and high performance.
We announced powerful data enhancements designed for the Platform. RaptorDB
Includes Pro high-performance database, which improves overall transaction time by 53% in early use cases, making reports, analytics, and list view retrieval 27x faster, and increasing transaction throughput across workflows by 3x This has been proven. This allows customers to support more users and workflows on their ServiceNow instances.
An element of the future is unified Knowledge, a graph database that connects event, operational, and talent data across the organization to enable real-time personalization.
Graph will be added. This announcement adds hundreds of new AI and automation innovations to Now
Announcing the release of the latest version of the Platform, Xanadu
It was done at the same time.

RaptorDB available starting today
Pro brings major innovations in performance and scale. Customers can centralize operational data and analytics on the ServiceNow platform, enabling more employees to gain real-time, contextual insights from the same data to inform their workflows. RaptorDB
Pro enables employees to perform complex analyzes without delay, resulting in faster answers to the most complex questions.

Pat Casey, Chief Technology Officer and EVP of DevOps at ServiceNow Casey) said: “The future of business will be powered by AI, and databases must evolve to match the scale required in today’s complex data environments. New standards are being set in the transformation of data processing, AI inference, and analytics. By establishing and improving, customers can now
The Platform enables you to scale your workflows with speed, connectivity, and personalization. ”

* Improving the measurement scale and speed of data analysis when using complex AI*
In today’s AI-driven environment, there is an increasing need for more robust data platforms that can process vast amounts of information, perform complex analyzes quickly, and be optimized to improve workflow performance. Masu. Now, ServiceNow’s generative AI experience Assist has shown measurable results in increased productivity, self-service, call avoidance, developer innovation, and cost efficiency. Customer needs and Now
As demand for Assist increases, ServiceNow is evolving to meet customer needs with new and improved platform performance and corresponding database scale and sophistication for the AI ​​era.

We’ve enhanced ServiceNow’s core Configuration Management Database (CMDB) and industry-specific data model to help customers across all industries run mission-critical workflows more effectively. This brings together the highest level of analytics, rapid performance, real-time personalization, and automation across systems and data sources into a single platform. This is Knowledge
RaptorDB first introduced in 2024
Starting from Standard,
It features improvements over ServiceNow’s current database and will be available to all customers next year. RaptorDB
Pro builds on these capabilities to help employees filter and process the most important data faster, providing faster answers to even the most complex queries, all from a single ServiceNow platform. You can take immediate action based on the insights you gain.

RaptorDB Lighthouse
Program, designed for a select group of customers who are
co-innovating with ServiceNow and leveraging RaptorDB to remain at the forefront of business transformation. Results from early adopter customers show that organizations are able to extend and expand their workflows to more areas of the business, enabling employees to analyze data faster and respond accordingly in real-time.

Early next year, ServiceNow will launch Knowledge, a graph database. The plan is to add Graph. This unifies data management and analytics, reducing the need for manual data mapping and complex integrations. KnowLedge
With Graph, customers can more efficiently manage vast insights, connect real-world events, and centralize data across an
organization’s operations, employees, customers, and partner ecosystems. , achieving a higher level of personalization.
KnowLedge
Through Graph’s generative AI capabilities, employees get personalized information in real time to make better decisions. It also allows suppliers to collaborate more easily by reducing delays and improving supply chain management, while customers receive more personalized support.

These powerful data extensions enable organizations across all industries to manage and explore vast amounts of data in a single system, revolutionizing operations and ensuring customers can perform critical tasks on ServiceNow. It will be. They range from carriers managing global network traffic, to manufacturers performing predictive maintenance across multiple facilities, to retailers leveraging AI-powered chatbots to deliver personalized purchasing experiences. The result is unparalleled scalability, efficiency, and customization.

*Strategic acquisition strengthens ServiceNow’s enterprise data strategy* ServiceNow continues to expand its capabilities in data through strategic acquisitions, and now
We are positioning our Platform at the forefront of AI innovation. Recent Raytion
The acquisition enables secure data access to various organizational resources, greatly improving the user experience by providing a single entry point for users to search across a wide range of organizations and get the information they need. Masu. Raytion’s industry-leading information retrieval technology powers ServiceNow’s Now
Power Assist AI and AI Search to set a new standard for AI-driven business on the Now Platform.

Learn about ServiceNow’s new data enhancements here
Please check
Announcing additional new AI innovations to enhance productivity and employee collaboration
– ServiceNow uses Agentic AI

unveils a vision to integrate AI agents into the ServiceNow platform to drive 24/7 productivity at scale with AI agents
– ServiceNow is industry-specific for telecom, media, technology, financial services, public sector, and retail.

Expanding AI solutions
– ServiceNow improves collaboration and efficiency for developers, IT teams, and employees

Announcing additional features designed to enhance

That’s all

*About ServiceNow*
ServiceNow (NYSE:
NOW) is putting AI to work for people. We help organizations across all industries transform by adapting to the speed of innovation and adhering to a trusted, human-centric approach to deploying products and services. Masu. ServiceNow’s AI platform for business
transformation connects people, processes, data and devices to increase productivity and maximize business outcomes.
Please see here for details. www.servicenow.com/jp/

(C) 2024 ServiceNow,
Inc.Unauthorized reproduction is prohibited. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks represent ServiceNow, Inc. trademarks and/or registered trademarks. Other company names, product names, and logos may be trademarks of their respective companies.

*General inquiries*
ServiceNow Japan LLC
Tel: 03-4572-9200 (main)
Contact form: https://www.servicenow.com/jp/contact-us.html





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