[Introduction example] Umee Technologies introduces “Front Agent” to Enjoint Tax Accountants Corporation to achieve AI x kintone record management
Umee Technologies Co., Ltd. Press release: October 7, 2024 [Introduction example] Umee Technologies introduced “Front Agent” to Enjoint Tax Accountants Corporation to achieve AI x kintone record management Introducing a case study of successful record management of important words
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hereinafter referred to as “Umee”) that turns newbies into top salespeople. *A connected sales platform is an infrastructure platform that seamlessly utilizes data in each area of the sales process, from marketing to customer success, and connects it to management and human resources. Enjoint Manager Kyohei Nakagusuku Comment from Mr. ■Background and history EnJoint is in its 6th year this year, and the company is aiming to connect “en” and “yen” (JOINT). And pursue ENJOY. ” is the origin of our company name, and we are a
next-generation tax accountant corporation that combines two tax accountant offices. Previously, tax accountants and assistants used Dropbox’s Paper function to create minutes during interviews, mainly during web MTG meetings with clients. Although we had been using the cloud, we were introduced to “Front Agent” developed by Yumy from a professional corporation in the same industry in order to improve quality through further business improvements and efficiency, and we decided to collaborate with kintone and manage it. A service that allows for recording is a high priority for us, and the service matches our needs, so we decided to introduce it. ■Effects after introducing the service It was difficult to record and manage the contents of each interview that took place on a daily basis, but being able to eliminate that problem was a particularly significant benefit. In the past, there were many cases where customers were kept waiting while they were talking or taking records, but now there are fewer things that need to be recorded, and it is now possible to I feel that the quality of the interviews has improved by being able to
concentrate on the dialogue. Also, during interviews with customers, it is important to be able to properly explain important matters and content that may pose risks to the customer. By introducing Front Agent, we are now able to check and verify the recording of the interview, including the video, which plays an important role in preventing trouble before it occurs. You can also say that. ■How will we use “Front Agent(R)” in the future At our company, we are strengthening our recruitment activities and training every year, and are seriously considering utilizing Front Agent’s greatest strength, which is education and analysis. By promoting the visualization and standardization of the knowledge and tacit knowledge of tax
accountants in charge, we are able to improve the level of service quickly and reproducibly, such as by training young people and getting them started quickly, thereby increasing the value of our services. I think so. What is Front Agent(R)? A connected sales platform that turns newbies into top salespeople. AI minutes from web conferences, telephone calls, and face-to-face conversations eliminates the need for reporting to CRMs such as Kintone and Salesforce. Utilizes AI technology that makes specific conversation recommendations in real time, speaker psychological analysis, and a deep insight engine that visualizes conversation context. Negotiation assist AI analyzes winning strategies and brings behavioral changes to sales
organizations. Achieved 2 stars in the Cybozu Partner Evaluation System just 6 months after the service was released. View details Company name: Umee Technologies Co., Ltd. Representative: Representative Director and President Hirotaka Niino URL: https://umeecorp.com/ Location: 1-5-1 Chofugaoka, Chofu City, Tokyo National University Corporation University of
Electro-Communications Established: May 2019 Service site:
https://frontagent.umeecorp.com/ Business details: We are a startup certified by the University of Electro-Communications, a national university corporation, that provides solutions through research and development of Deep Insight Engine (TM), which analyzes people’s psychological tendencies from conversations, with the mission of realizing the “visual installation era of conversation”. “Front Agent(R),” a business negotiation assist platform provided by our company that allows humans and AI to collaborate through conversation, has been certified as an official Cybozu tool. Company name: Enjoint Tax Accountant Corporation Representative: Representative member tax accountant Shogo Tomohara (Kyushu Northern Tax Accountant Association No. 123520), representative member tax accountant Taiki Isoyama (Kyushu Northern Tax Accountant Association No. 136383) URL: https://enjoint.tax Address: 9F Hakata Tsunaba Square, 6-15
Tsunaba-cho, Hakata-ku, Fukuoka City Established: April 2019 Business details: A next-generation tax accountant corporation established in April 2019 as a joint venture between Chihara Tax Accountant Office and Taiki Isoyama Tax Accountant Office. While we specialize in services that make full use of IT and the cloud, we value connections between people and support business owners as a partner.