Rakuten Group, Inc. Rakuten Mobile renews its subscriber app “Rakuten Link” with expanded functionality, i ncluding the addition of AI function “Rakuten Link AI”

[Rakuten Group, Inc.] Rakuten Mobile renews its subscriber app “Rakuten Link” with expanded functions, including the addition of AI function “Rakuten Link AI” ​ Rakuten Group, Inc. Press release: October 31, 2024 Rakuten Mobile renews its subscriber app “Rakuten Link” with expanded functions, including incorporating AI function “Rakuten Link AI” – You can use AI chat to discuss your concerns, and you can also check the contract status such as monthly charges and data usage on “Rakuten Link” – Rakuten Mobile, Inc. (hereinafter referred to as “Rakuten Mobile”) is pleased to announce the renewal of “Rakuten Link,” an app exclusively for subscribers of the “Rakuten Strongest Plan.” The new “Rakuten Link” is equipped with “Rakuten Link AI,” a chat-style AI service that allows customers to discuss their concerns and support ideas. In addition, some functions of the subscriber support service “my Rakuten Mobile,” which was previously provided as a separate app, are now also available on “Rakuten Link,” and you can check Rakuten Mobile’s monthly charges and data usage within the same app. It will be. In addition, we have added new functions that are convenient for our customers, and we will continue to update various functions in the future (Notes 1, 2, 3, and 4).
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“Rakuten Link AI” is a chat-type AI service that can be used for free within the “Rakuten Link” app if you are a subscriber to the “Rakuten Strongest Plan” (Note 5). You can use it by tapping the “Rakuten Link AI” icon from the home of the “Rakuten Link” app, and the AI ​​will support you in a chat format, so even customers using AI for the first time can easily enjoy chatting with the AI. Masu. Customers can ask a wide range of questions about not only Rakuten Mobile’s services, but also information about hobbies, travel, and job ideas. To provide answers, we will utilize Rakuten’s diverse group services and a unique database obtained from frequently asked questions about Rakuten Mobile and the Rakuten Link app to provide customers with information unique to Rakuten Mobile. In addition, some functions of the “my Rakuten Mobile” service for “Rakuten Strongest Plan” subscribers will be added to “Rakuten Link.” This allows you to easily check your monthly data usage and usage charges on the “Rakuten Link” home page. Furthermore, we have updated the search function that was only used to search for contacts, and now you can search for contacts, messages, and official accounts all at once on the home screen. In addition to expanding new features, we have changed the app icon to be more consistent with Rakuten Group. This update, which includes the installation of “Rakuten Link AI”, will be gradually provided to Android product users, and will also be provided to iOS users in the future. Image
URL: https://prcdn.freetls.fastly.net/release_image/5889/2294/5889-2294-f40ed26d580affbe9e008f8aa0f14304-1420×605.png To commemorate the update of “Rakuten Link,” we will be running a “Let’s Ask Rakuten Link AI!” campaign on Rakuten Mobile’s official X account from 4:00 pm on Thursday, October 31, 2024. In this campaign, you can follow the official Rakuten Mobile We will give away 10,000 points to 50 people in a lottery for customers who post screenshots of their answers to “?” (Notes 6 and 7). Details of this campaign can be found below. ・Campaign dedicated site:
https://network.mobile.rakuten.co.jp/campaign/x/ *Released from 4:00 pm on Thursday, October 31, 2024 Rakuten Mobile has supported communication in various situations through the “Rakuten Link” app. Going forward, we will continue to work to expand services and additional functions that utilize Rakuten AI so that more customers can enjoy communication comfortably and use Rakuten Group services easily. ■“Rakuten Link AI” details page
https://service.link.link/feature/ai_introduction.html (Note 1) Customers who have been notified of the update will be able to use the latest version by updating the “Rakuten Link” app. (Note 2) “Rakuten Link Desktop Version”, “Rakuten Link Office” and “Rakuten Link Office Desktop Version” provided to corporate customers are not eligible. (Note 3) If a problem is confirmed after updating, measures may be taken to revert to the original version. (Note 4) “Rakuten Link” regularly releases the latest version of the “Rakuten Link” app, so please always update to the latest version. Please check each store for the latest version. (Note 5) The maximum number of chats you can enter per day is 50. Also, you can enter up to 500 characters per question. Usage limits are subject to change. (Note 6) Rakuten member registration is required to participate in the campaign. Only one application is allowed per person (one Rakuten ID). In case of multiple entries, winnings will be invalidated. (Note 7) Bonus points are limited-time points that are valid for 6 months including the date of grant. *Product names and service names published in this press release are generally trademarks or registered trademarks of each company. *When describing the trademarks of each company in this press release, trademark indications such as (TM) and (R) may be omitted.