Paul Twin Co., Ltd. Paul Twin starts “Slander investigation against faculty and staff using AI”

[Paul Twin Co., Ltd.] Paul Twin starts “Slander investigation against faculty and staff using AI” ​ Image
URL: Pole Twin Co., Ltd. Press release: November 13, 2024 Paul Twin launches “Slander investigation against faculty and staff using AI” -Providing a one-stop consultation service in addition to slander investigation to protect the hearts of faculty and staff- Pole Twin Co., Ltd. (Headquarters: Nagoya City, Aichi Prefecture, Representative Director and CEO: Teppei Tachibana, Representative Director and COO: Kazuaki Shimura, hereinafter referred to as “Pole Twin”), which supports the resolution of service life cycle issues, will be introducing faculty and staff from November 2024. We have started providing online slander investigation and SNS consultation service targeting . This service provides one-stop “slander investigation” using our AI system “Sirius AI” and “SNS consultation desk” staffed by psychologists and mental health specialists, allowing faculty and staff to receive the support they need. We have set up a system that allows you to receive the information quickly. This service aims to reduce the mental burden faced by faculty and staff and support their mental health.
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Background of service provision In recent years, mental health issues among teachers and staff in educational settings have become increasingly serious. In particular, there is an increasing number of cases in which newly hired teachers are facing excessive workloads and online abuse, which is affecting their mental health. As a result, the shortage of teachers has become a social problem as teachers retire early and the quality of education continues to deteriorate. In order to deal with this situation, our company has launched a one-stop service that provides defamation investigation using AI technology and human staff, as well as mental support provided by professional staff. This service contributes to the improvement of educational settings by automating the investigation of slander against faculty and staff and providing prompt support. Service overview In this service, our AI system “Sirius AI” automatically patrols major SNS and Internet bulletin boards to detect slanderous posts against faculty and staff. The risk level of detected posts is quantified through a primary judgment by AI, and a secondary judgment is performed visually for high-risk items. This makes it possible to efficiently monitor a large number of posts and respond quickly. For cases that are determined to be high-risk, we will support responses appropriate to the risk, such as emergency notifications to local governments and public
institutions, and support for requests to delete posts. In addition to monitoring and responding to defamatory posts, this service also has a system in place to provide one-stop mental support for faculty and staff by setting up an “SNS Consultation Desk” staffed by
psychologists and specialized counseling staff. is. Features of “Internet slander investigation and SNS consultation service” 1. Automatic patrol and monitoring by AI system “Sirius AI” “Sirius AI” automatically monitors SNS and Internet bulletin boards 24 hours a day, 365 days a year, and immediately detects defamatory posts about faculty and staff. Rapid initial judgment and risk quantification using AI greatly improves the speed of response when problems occur.
https://prcdn.freetls.fastly.net/release_image/84748/34/84748-34-0fa7b5f7f3232c57d4786086ab03970a-1761×1082.png 2. Support from professional staff Psychologists and mental health specialist staff will respond to individual consultations for each faculty member. We support the mental health of faculty and staff through hearings and consultations with specialized staff.
https://prcdn.freetls.fastly.net/release_image/84748/34/84748-34-0da020f0e9d572f3631df23cfdc931a7-1761×1082.png 3. Web content deletion request support We will support faculty and staff members whose rights have been violated in requesting that the offending post be deleted. We also provide practical support, such as providing materials related to third-party reporting and deletion procedures. Future developments and inquiries To date, our company has a rich track record in providing SNS consultation services, and has worked to support not only teachers but also many children/students, parents, and educators. In 2023, we will operate online patrols and consultation desks in 56 local governments across the country, working with local communities to strengthen our support system. In the future, we will expand our cooperative relationships with even more local governments and educational institutions, and through
collaboration between AI technology and specialized staff, we will support the creation of an environment where teachers and staff can work with peace of mind, and continue our efforts to resolve issues in educational settings. I will continue to do so. ▼Inquiry about this service, consultation about implementation Pole Twin Co., Ltd. Third Division TEL: 090-3614-9450 MAIL: h_nagumo@ptw.inc About Paul Twin Co., Ltd. Paul Twin Co., Ltd. is a company whose main business is IT services such as game debugging, software testing, and internet support. We launched a game debugging business in 1994 and achieved a growth rate of 800% within 5 years of establishment. Since then, we have continued to be a pioneer in the game debugging business. Additionally, in February 2022, we will absorb and merge group companies. We have made a new start together with Pit Crew, which has supported a variety of web services through e-commerce fraud prevention and customer support, and Coors, which has contributed to solving problems through software testing and quality consulting. We have been working on solving problems for various customers, mainly in the game and EC industries. We will leverage the knowledge and know-how we have cultivated over the years and our diverse human resources to improve the quality and value of services and products around the world. [Company Profile] Company name: Pole To Win, Inc. Head office location: 1-5-9 Imaike, Chikusa-ku, Nagoya, Aichi Prefecture Representative Director and CEO: Teppei Tachibana Representative Director and COO: Kazuaki Shimura Business content: Debugging, software testing, net support Established: January 20, 1994 HP: https://www.ptw.inc/
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