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“In-store instant repair” service for smartphone AQUOS started at Docomo Shop Lumine Ikebukuro store
Repairs completed in about 60 minutes (*1) without data initialization ……
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Sharp will open the “AQUOS Repair Corner” at the Docomo Shop Lumine Ikebukuro store (Toshima-ku, Tokyo) on Friday, December 22 of this year, and will begin “immediate in-store repair” service for smartphone AQUOS for NTT Docomo. To do. We will also start accepting reservations from today, December 15th (Friday).
Generally, it takes from a few days to about two weeks to repair a malfunctioning smartphone, but the AQUOS Repair Corner has full-time staff on hand to perform repairs right away at the store. In the case of eligible repairs (*2) such as camera replacement or display repair, the product will be completed in approximately 60 minutes and returned to the customer on the spot. We use our genuine parts for repairs, so we can provide reliable quality.
Additionally, since data is not initialized (*3) during repairs, repairs can be performed while preserving the customer’s important data. If you subscribe to the “Mobile Phone Protection Service” or “Smart Anshin Protection” provided by NTT Docomo, you can have your device repaired for up to 5,500 yen (tax included) (*4).
・Service name: Immediate in-store repair
・Provided at: Docomo Shop Lumine Ikebukuro store (Toshima-ku, Tokyo) ・Target models:
AQUOS R8 pro-SH-51D-
AQUOS R8-SH-52D-
AQUOS R7-SH-52C-
AQUOS sense8-SH-54D-
AQUOS sense7-SH-53C-
AQUOS sense6-SH-54B-
AQUOS sense5G-SH-53A-
AQUOS sense4-SH-41A-
AQUOS sense3-SH-02M-
*As of December 15, 2023
・Service start date: December 22, 2023
■ Main features
1. Immediate repair and return of broken smartphones in about 60 minutes 2. We use genuine parts for repairs, so we provide reliable quality. 3. Repairs can be made without initializing data
*1 Depending on the congestion and the nature of the repair, it may take more than 60 minutes.
*2 Applies to display repair/exterior parts (case)
replacement/built-in battery replacement/camera replacement, etc. Failures that require board repair are not eligible for immediate repair.
*3 Depending on the nature of the failure, initialization may be necessary, so please back up your data in advance.
*4 The maximum amount varies depending on the customer’s monthly payment amount. If you are not subscribed to the “Mobile Phone Protection Service” or “Smart Anshin Protection”, a repair fee will be charged depending on the model and the nature of the malfunction. ● “AQUOS” is a registered trademark or trademark of Sharp Corporation. For information on using the in-store instant repair service, please visit the following website.
https://k-tai.sharp.co.jp/support/aquos-repair/docomo/index.html *The information contained in the news release is information as of the date of the press release.
Please note that the content may have changed by the time you view it. [Full text of news release]
https://corporate.jp.sharp/news/231215-a.html
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https://corporate.jp.sharp/press/p231215-a.html