Advanced Media Co., Ltd.
[Online Seminar] – The front lines of contact centers – How to achieve secure generative AI utilization? ~Summary? VoC utilization? Q&A extraction? We will give you the best solution ~ [held on Wednesday, September 18th]
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On Wednesday, September 18, 2024, Advanced Media Co., Ltd.
(Headquarters: Toshima-ku, Tokyo; Representative Director, Chairman and President: Kiyoyuki Suzuki; hereinafter referred to as “Advanced Media”) will hold an online seminar “-Contact Center Frontline-Secure How to make use of generative AI? – Summary? Use of VoC? Q&A? We will answer the best solution.
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The use of generative AI is also expanding in contact centers. What kind of effects does generative AI have? Which generation AI should I choose? I think there are many people who are worried about this.
In this online seminar, we will discuss contact center issues that can be solved by generative AI, common problems and points to solve, etc. with conventional cloud-based generative AI and generative AI “AOI LLM for AmiVoice Communication Suite” that can be used securely in a local environment. I will share it with you along with a comparison. What are the charms and features of generative AI that can be used in the local environment, and what can it achieve? We will also explain the generative AI “AOI LLM for AmiVoice Communication Suite” with a demo.
■ Recommended for the following people – I don’t know what kind of generative AI service to choose – I’m worried about sending data outside the company when using generative AI – I’m looking for a generative AI service “for contact centers”
-Contact center front line-
How to achieve secure generative AI utilization?
~Summary? VoC utilization? Q&A extraction? I will give you the best answer~
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*Click here for details on “AOI LLM for AmiVoice Communication Suite” https://www.advanced-media.co.jp/products/service/aoi-llm
[Inquiries regarding this matter] Advanced Media Co., Ltd. CTI Division Webinar Secretariat
Mail:ami-cti-users-ml@advanced-media.co.jp
https://www.advanced-media.co.jp/