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  • Mitsui Shopping Park 16 facilities such as “La La Port”, “Lazona Kawasaki Plaza” aim at the universal design of the sound, and introduce multilingual support “US Hospitality Cast Announcement Application” by PRENN

Mitsui Shopping Park 16 facilities such as “La La Port”, “Lazona Kawasaki Plaza” aim at the universal design of the sound, and introduce multilingual support “US Hospitality Cast Announcement Application” by PRENN

Mitsui Shopping Park 16 facilities such as “La La Port”, “Lazona Kawasaki Plaza” aim at the universal design of the sound, and introduce multilingual support “US Hospitality Cast Announcement Application” by PRENN
To the press people USEN-NEXT HOLDINGS INC. Mitsui Shopping Park “LaLaport”, “Lazona Kawasaki Plaza” and other 16 facilities aim for the universal design of sound, and simultaneously introduce USEN’s multilingual “hospitality cast announcement application” ………………………………………………………………………………………… USEN Co., Ltd. (Head office: Shinagawa-ku, Tokyo; President: Tamura Fair) and Mitsui Fudosan Commercial Management Co., Ltd. (Head office: Chuo-ku, Tokyo; President: Yuhisa Aoyanagi) We will introduce “Announcement Application” at the 16 facilities including commercial facilities managed by Mitsui Fudosan Commercial Management in April. [Image 1: https://prtimes.jp/i/3515/362/resize/d3515-362-484533-2.jpg] Based on the status of use at Mitsui Shopping Park LaLaport EXPOCITY and Diversity Tokyo Plaza, which we introduced in advance, we thought that it would lead to an improvement in the service level for overseas customers at our facilities, so we set up an announcement application in the information counter of each facility and We will respond in multiple languages ​​(Japanese, English, Chinese, Korean, and other four languages) to the announcements that are required in various situations such as search, customer calls, in-house service information and reminders. [Image 2: https://prtimes.jp/i/3515/362/resize/d3515-362-206612-1.jpg] << From the person in charge of Mitsui Fudosan Commercial Management Co., Ltd. We had suggestions from a person in charge of using USN who was indebted by the music distribution in the library, and we started considering the introduction without hesitation. The information counter does not necessarily have staff who can speak Chinese and Korean. The decision is to eliminate the “I can not tell you because I do not understand Japanese” and to make it a facility that you can spend with peace of mind. In facilities that we introduced in advance in testing, we can now help customers who have been separated from lost children and companions, leading to a sense of security for our customers as well as our staff.
■ Introduction facility Mitsui Shopping Park LaLaport TOKYO-BAY Mitsui Shopping Park LaLaport Shonan Hiratsuka Mitsui Shopping Park LaLaport Kashiwa Mitsui Shopping Park Lazona Kawasaki Plaza Mitsui Shopping Park LaLaport Shin Misato Mitsui Shopping Park LaLaport Kamata Mitsui Shopping Park LaLaport Fujimi Mitsui Shopping Park LaLaport Nagoya Minato Acres Mitsui Shopping Park Urban Dock LaLaport Toyosu Mitsui Shopping Park LaLaport Koshien Mitsui Shopping Park LaLaport Tachikawa Tachikawa Mitsui Shopping Park LaLaport Izumi Mitsui Shopping Park LaLaport Yokohama Mitsui Shopping Park LaLaport EXPOCITY Mitsui Shopping Park LaLaport Ebina Diversity Tokyo Plaza
■ With hospitality cast announcement application … [Image 3: https://prtimes.jp/i/3515/362/resize/d3515-362-725583-0.jpg] Multilingual announcement application developed by USEN. Connect to a remote microphone currently in use at the information counter, and make it easy for you to make calls from customers, create announcements each time, or make comments according to various situations in the facility. It is an application that can respond. www.usen.com/portal/omotenashi_cast/


For more information about this release(Japanese):
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