Customer Relations Telemarketing Recognized as a Sports Yale Company in the First Year of Reiwa
Direct Marketing Mix Inc.
Customer Relations Telemarketing Recognized as “Sports Ale Company” in the First Year of Reiwa
A subsidiary of Direct Marketing Mix Co., Ltd. (Head office: Osaka-shi, Osaka; Representative Director: Yuki Kobayashi; hereinafter DmMiX), which comprehensively supports corporate CRM. Customer Relations Telemarketing Co., Ltd. (Headquarters: Osaka-shi, Osaka; Representative Director: Daisuke Uehara) (CRTM) has been recognized as the “Sports Yale Company” for the second consecutive year by the Sports Agency, which gives companies engaged in support and promotion of sports activities to promote employee health. .
The “Sports Yale Company” aims to promote the implementation of sports for the “primely active generation” who lack exercise and to foster social momentum for sports. This is a system in which the Sports Agency certifies companies that are making active efforts.
Please refer to the following URL for details of “Sports Yale Company”. http://www.mext.go.jp/sports/b_menu/sports/mcatetop05/list/1399048.htm CR This time, CRTM has been recognized as a sports ale company for the second consecutive year, as it was last year, for its efforts to promote employee health.
In 2018, CRTM announced the Health Management Declaration, which proactively supports initiatives aimed at maintaining and improving employee health. Based on the declaration, the “White Project” has been launched to hold regular sports events and provide daily health support for employees. Furthermore, this year we launched the Aohull System to support in-house clubs such as soccer, baseball, and golf, with the aim of activating communication among employees and reducing the turnover rate. Currently, many employees, including part-time workers and temporary employees, belong to the circle.
As a result of the White Project, managers and operators in their forties have begun consciously taking actions that lead to health, and more than 60% of employees have been able to work with high
performance * 1.
CRIn the future, CRTM will continue to work actively on health management with the aim of maintaining and improving the quality of mental and physical health management of employees and further raising morale through interaction between employees.
* 1. “Health Questionnaire” for August 113 CRTM regular employees [Main initiatives]
■ Aohar system
This system officially recognizes in-house circles and supports activity costs, etc. with the aim of activating communication between employees and reducing the turnover rate.
Employees who belong to circles tend to have low turnover rates, regardless of their grades, and are also satisfied with the company’s internal relationships * 2.
Example: Soccer club, baseball club, golf club, TEAM ACTIVE
■ Healthy walking cup
We compete for the average number of steps against the team, and donate money according to the percentage of total steps to the gold ribbon.
■ Health seminar by external lecturer
We hold seminars on the body, such as health seminars for women and seminars on smoking cessation risks.
■ Health management using smartphone app
We have introduced an application that allows you to manage your health check results, steps, etc. all at once.
In order to eliminate the lack of exercise at desk work, we regularly stretch in our company.
* 2. “Employee satisfaction survey” targeting 2,800 employees, including part-time workers, in April 2019.
[Customer Relation Telemarketing Company Overview]
Name: Customer Relations Telemarketing Co., Ltd.
Representative: Daisuke Uehara, Representative Director
Headquarters: 1-2-9 Sonezaki, Kita-ku, Osaka, Osaka 9F Umeshin First Building Tokyo Branch: 3-2-11 Nishi-Shinjuku, Shinjuku-ku, Tokyo Shinjuku Mitsui Building No. 2 13F
Business: Call center operation business (inbound / outbound) / CRM business / field sales / onsite
Employees: Approximately 3000 (as of the end of March 2019, including part-time work and dispatch)
[Direct Marketing Mix Company Overview]
Name: Direct Marketing Mix Inc.
Representative: Yuki Kobayashi, Representative Director
Head office: 1-2-9 Sonezaki, Kita-ku, Osaka, Osaka
Business: CRM business / call center operation business (inbound / outbound) / temporary staffing business
Employees: Approximately 4500 (as of the end of March 2019, including part-time work and dispatch)
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