Delighted Inc. Received “Leader” at ITreview Grid Award for 4 consecutive years! Cloud reception system “RECEPTIONIST”

Delighted Inc.
Awarded “Leader” for the fourth consecutive term at ITreview Grid Award! Cloud reception system “RECEPTIONIST”
Leading the reception system section as a product with excellent customer satisfaction and recognition
Cloud reception system “RECEPTIONIST” ( operated by Delighted Inc. (Representative Director: Mariko Hashimoto, Head Office: Shibuya-ku, Tokyo)
In the ITreview Grid IT Award Review 2020 Winter of the IT product review platform ITreview, it was selected as a product in the reception system section “Leader” as a product with high market recognition and extremely high customer satisfaction. From 2019 Spring, this is the fourth consecutive “Leader” award.
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◆ About ITreview Grid and user “Leader”
The ITreview, a review platform for IT products and cloud services for business, uses a unique four-quadrant map called “ITreview” that can grasp customer satisfaction and product awareness in the market based on reviews of collected real users. Grid ”.
In the “ ITreview Grid Award 2020 Winter ” announced in January, based on 25,000 reviews gathered in about one year since the opening of ITreview’s site, products with excellent both customer satisfaction and recognition were Awards and badges have been issued as “Leaders.” ITreview’s Leader is an honorary title that is already a testimony of many users.
Please refer to the following dedicated page for details of the award. URL:
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RECEPTIONIST is a one-stop cloud reception system that streamlines visitor operations from meeting schedule coordination to customer response. Agents are not required because the person in charge is called directly using a business chat or smartphone application. The schedule can be easily adjusted on the WEB before the meeting, so there is no need to exchange cumbersome emails.
A patent (No. 6429965) has been obtained for this reception system and reception method.
Service start: January 2017
Number of users: 2,500 (as of January 2020)
Usage fee: Standard plan: 5,000 yen (excluding tax) per month / from 50 people 無 料 Free for 10 or less ・ Free for 31 days as trial period
Service site:
Click here for the RECEPTIONIST review page.

Not only is the degree of satisfaction high, but the number of reviews is about five times that of the second place, indicating that many companies have actually introduced it and many people have realized the effect. , The whole management team feels very happy.
RECEPTIONIST advocates, “If you remove the extension from the reception desk, it will be more comfortable to serve customers.” We will contribute to the maximum.
Delighted Inc.
Location: 1-22-9 Dogenzaka, Shibuya-ku, Tokyo AD-O Dogenzaka 4th floor Representative: Mariko Hashimoto, CEO
Established: January 21, 2016
Business: Development and sales of office reception service, reception business consulting
-Contact for this matter-
Public Relations Officer: Fujimura

For more information about this release(Japanese):

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