National Federation of Psychological Industries “Professional Listening” provides mental care consultation to Diamond Princess passengers

Japan Psychological Association
“Listening professionals” provide mental care consultation to Diamond Princess passengers
-Consultation service by LINE and telephone-
Japan’s only psychological counselor’s trade association, the Japan Psychological Federation (Shibuya-ku, Tokyo; Representative Director: Mariko Ukiyo), hereinafter referred to as Zenshinren, is the Japan SNS Counseling Council (Tokyo) Metropolitan Minato-ku, Representative Director: Kiyotaka Eguchi, Tsuyoshi Mikawa, hereinafter referred to as “National SNS Counseling Council”), dedicated passengers of the Diamond Princess on the official LINE account “Ministry of Health, Labor and Welfare Coronavirus Response Support Window”. We are pleased to announce that a free “Mental Care Consultation” for crews will be launched on February 14, 2020 (Friday) via LINE and telephone.
■ Background
和 Repeated reports of infectious diseases (COVID-19, published by WHO) caused by the new coronavirus that have occurred since December 1989 have been reported from all over the world. A cruise ship, the Diamond Princess, arriving at Yokohama Port on February 3, 1980, is undergoing quarantine at sea. Passengers and crews are presumed to have various anxieties and feelings of fatigue while waiting on board for a long period of time, so it is not possible to provide an opportunity to consult before getting into trouble. It is important.
Zenshinren has been conducting mental health care activities following the Great East Japan Earthquake to date.From April 2011, a total of more than 1,000 counselors visited more than 250 evacuation centers, and since January 2012 Has been engaged in activities aimed at preventing suicide in cooperation with public health nurses, Council of Social Welfare, psychiatrists, etc., led by local governments. In SNS consultation, we have been entrusted with the Ministry of Health, Labor and Welfare’s suicide prevention business using SNS in March 2018, March 2019, and the first year of Reiwa. In addition, counseling on child bullying and abuse, female consultation, withdrawal consultation, etc. from local governments, etc., and in the event of the Northern Osaka Earthquake, western Japan heavy rain, typhoon 19, free LINE consultation under the SNS counseling council of the whole country I have been.
し We will make use of our knowledge so far to be close to the passengers and crew of the Diamond Princess and contribute to alleviating psychological aspects.
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Consultation screen image
■ Summary
全 Under the cooperation of LINE Corporation and the provision of the system by transcosmos, Zenshinren will cooperate in the form of providing consultants.
Period: Starting from February 14, 2020 (Friday), accepting daily from 19:00 to 22:00 (The end date of the period will be considered according to the situation)
Contact: Zenshinren Certified Professional Psychological Counselor with experience in disaster support (professional listening). A professional psychological counselor (professional listening) who can speak English will be on call every day to respond to passengers and crew who wish to consult in English.
Method: Perform consultation on SNS using a dedicated LINE account and telephone consultation. Implemented in an environment where you can consult with confidence using a system that ensures security (Reference information)
SNSIn conventional SNS consultations, immediately after the
consultation is completed, the consultants cooperate with the questionnaire, and the satisfaction level is 70-80% or more.
■ What is a “listening pro”?
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Professional listening to the story (professional psychological counselor) “Listening professional” means a person who is qualified by the Zenshinren-certified psychological counselor, a nationwide unified certification “professional psychological counselor”. A professional psychological counselor who works on the site listens carefully to the voice of the counselor’s heart and provides support through listening, listening and dialogue. It is important to accept the consultant, not to judge the consultant based on his / her knowledge, and to listen to everything first. Therefore, we have named the professional
psychological counselor “Speaking Pro” as a nickname.
The professional psychological counselor is different from the psychological counselor qualification that accredits in each group. It is designed as a qualification that supports the professionals who aim to become professionals in mind by examining the necessary elements as a professional psychological counselor. In addition to knowledge of psychology, various skills, track record in field training, social experience, ethics, and self-growth of the counselor themselves can be comprehensively judged and acquired.
■ Group overview
Japan Psychological Association
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Japan Psychological Association
心理 Psychological counselor industry group established on December 16, 2010 with the aim of healthy development of the psychological industry and the creation of a culture in which everyone can receive mental care services with peace of mind. It is operated by psychological counselors who are active in the front lines of a wide range of fields such as industry, disaster countermeasures and welfare, and companies and organizations that provide psychological counseling and mental training services. We make corrections and recommendations to companies that are believed to be expressing.
In 2011, we launched a volunteer project called “TeamJapan300” for the aftermath of the Great East Japan Earthquake. We continue volunteer activities.
-Activity content-
構築 Construction and operation of a nationwide unified certification “professional psychological counselor advanced / general” and “stress check consultant”
是 Recommendation recommendation to companies / organizations that use inappropriate standards or expressions
ボ ラ ン テ ィ ア Volunteer project for disaster-stricken area support Group name: Japan Psychological Association
Representative Director: Mariko Ukiyo
Location: 3rd floor, 1-11-1, Shibuya, Shibuya-ku, Tokyo

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