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  • 【Saison Auto Fire Insurance Co., Ltd.】 HDI rated benchmarks in the non-life insurance industry “Web support” and “Inquiry contact” continuously earned top rating “three stars”


【Saison Auto Fire Insurance Co., Ltd.】
HDI rated benchmarks in the non-life insurance industry “Web support” and “Inquiry contact” continuously earned top rating “three stars”

Saison Automobile Fire Insurance Co., Ltd. HDI Ranking Benchmark’s General Insurance Industry “Web Support” and “Contact Us” Top Rated “Three Stars” Continuously Earned ………………………………………………………………………………………… Saison Automobile Fire Insurance Co., Ltd. (President: Takefumi Umemoto) is sponsored by HDI-Japan (Operating company: Think Service Co., Ltd.), and in the non-life insurance industry “Web Support” and “Contacting Questions” rated at 2019, We won the highest rating “three stars”. Three stars will be won for seven consecutive years in “Web support” and for three consecutive years in “Inquiry contact”. We would like to thank our customers who have always loved us, and work together as a company to provide optimal support in the form that is needed as and when needed. 1. Our rating General insurance industry “Web support”: ★ ★ ★ 3 stars (7 consecutive years) Non-life insurance industry “inquiry contact”: ★ ★ ★ 3 stars (3 consecutive years)
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2. Evaluation content The main evaluation points of our company are as follows. -The screen is neatly organized and easy to find and find. ・ Details of car insurance are displayed in an easy-to-understand manner along with images etc. and easy to understand. ・ It is an easy-to-read, easy-to-use Web page that changes the font size. ・ It is very good to be able to use simulation in an intuitive way. ・ We listened to the customer’s talk calmly, and have been able to respond positively and positively. ・ The bright and smiling person gave me the impression that I could consult with anything. ・ It is good because you can speak in an easy-to-understand manner according to the customer, and you can proceed smoothly. According to the evaluation criteria set based on the HDI international standard, general users and experts from the standpoint of customers, about the official website and telephone service of each company Four stages from “three stars” to “no stars” Make a rating on. that’s all

For more information about this release(Japanese):
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