E-Business Co., Ltd. E-Business launches the official version of QRHOTEL, the first customer service and customer-acquisition support service for the lodging industry using Japan’s first WeChat mini-program. In cooperation with Tokio Marine & Nichi
EBusiness Co., Ltd.
E-Business launches the official version of “QRHOTEL”, the first customer service and customer service support service for the lodging industry using Japan’s first WeChat mini-program. In cooperation with Tokio Marine & Nichido, this service includes “Reputation Cost Insurance”
-Aiming to improve convenience for Chinese visitors to Japan, improve the acceptance system for accommodation providers, and improve profitability-
E-Business Co., Ltd. (Headquarters: Minato-ku, Tokyo, President: Hanatoe, “E-Business”) is the official version of “QRHOTEL,” a customer service and customer-acquisition support service for lodging businesses utilizing the WeChat mini-program. Has begun to be offered. Tokio Marine & Nichido Fire Insurance Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo, President: Hirose) has agreed with the idea that “more business operators can accept Chinese visitors to Japan with peace of mind” In cooperation with Shinichi, “Tokio Marine & Nichido”), “Reputation Cost Insurance” will be attached to this service and provided to the facility where it is introduced. In recent years, with the spread of social media, the spread of word-of-mouth information such as customer satisfaction and complaints has become a serious threat as a risk of developing corporate value. This service is accompanied by “Reputation Cost Insurance” with Tokio Marine & Nichido as the underwriting insurance company, and various reputation risks such as SNS burns due to the occurrence of other reasons such as physical disability and privacy violations of others. Compensation will be made up to 500,000 yen for the cost damage caused by measures against
“QRHOTEL” is Japan’s first SaaS solution for the lodging industry that uses a mini-program that runs on the Chinese SNS “WeChat” platform, which has more than 1.1 billion monthly active users. The beta version was released in July 2019, and we have tried to improve and enhance the functions with reference to evaluations and requests from accommodation facilities and users through a three-month trial operation. Improve user satisfaction through convenience enhancement functions such as Wi-Fi connection and voice interpretation, and provide services such as in-house EC and accommodation reservation functions to contribute to improving the profitability of inbound business for accommodation operators To do.
E-Business will continue to develop information and resources related to tourism and other services related to accommodation, and will continue to develop and provide services that connect inbound operators and tourists. We will work on consumption creation and regional revitalization.
 Basic and optional functions of “QRHOTEL”
■ One-click Wi-Fi
Connect to the hotel’s Wi-Fi easily with a single click, eliminating the need to enter a password
■ Transportation guide
Address display and directions on a map. Convenient when using a taxi
■ Daytime voice interpretation
Automatically translate Chinese and Japanese conversations by voice. Employees can communicate in Japanese
■ Facility Information
You can easily post information in the hall and update paid services, and contribute to raising the cost per customer by promoting the use of hall facilities.
≪Option function≫ ※ Introduction function varies depending on the facility In-house EC, accommodation reservation, insurance, ticket purchase, car delivery, coupon distribution, etc.
Eto Business Co., Ltd. President and Representative Director Hanatoe says as follows.
“The excitement of the Japanese inbound market has led to an increase in opportunities for human exchange between Japan and China, and the Japanese-Chinese business is about to enter a new phase. It is a service that makes it easy for people to communicate with each other so that the Chinese can better understand Japan.Using this service, we will continue to serve as a bridge between Japan and China and contribute to the development of both countries. ”
Since its founding in 2007, we have actively hired talented Chinese IT specialists, and have steadily promoted the development of large-scale systems such as Japan’s leading financial institutions and gained high trust. In recent years, we have succeeded in alliances with Chinese companies with advanced technologies that dominate the global market, and have established a system that can be provided to Japanese companies as a new IT solution service simply, quickly and at an appropriate price. . With the slogan “China Value to Japan”, we will support Japanese companies with China innovation and contribute to the success of inbound business.
Company name E-Business Co., Ltd.
Established June 2007
Headquarters 2-28-8 Shiba 2-chome Building 10F, Minato-ku, Tokyo Representative Director, Hana Toe
Business description System integration services, IT solution services, etc. URL https://e-business.co.jp/
[Inquiries regarding this matter]
E-Business Co., Ltd. PR / Public Relations Office Chin
TEL ： 080-4598-7485 E-Mail ： firstname.lastname@example.org
Yamaguchi (Yamaguchi) Public Relations Manager, E-Business Innovation Division TEL ： 03-6809-3235 E-Mail ： email@example.com Inoue Public Relations Co., Ltd. e-business charge Matsumoto, Senoo TEL: 03-5360-8781 Email: firstname.lastname@example.org
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