ExaWizards, Inc. Mizuho Bank introduces “exaBase Roleplay” to improve sales capabilities through dialogue with AI avatars

ExaWizards Co., Ltd. press release (2024.11.12) ExaWizards Co., Ltd. Mizuho Bank introduces “exaBase Roleplay” to improve sales capabilities through dialogue with AI avatars ~ Introduced in the foreign exchange sales department, hypothesizing based on trading examples and market forecasts, etc. Used in training for proposal-based sales ~ ExaWizards, Inc. (Minato-ku, Tokyo, CEO: Makoto Haruta, hereinafter referred to as ExaWizards) has announced that Mizuho Bank, Ltd. (Chiyoda-ku, Tokyo, President: Katsuhiko Kato, hereinafter referred to as Mizuho Bank) has introduced “exaBase Loopre”. I would like to inform you that. exaBase Roleplay is a service that uses AI avatars to enable sales role-playing based on set scenarios. Mizuho Bank will introduce this system in its foreign exchange business to learn hypothetical proposal-based sales methods, and will begin using it in December 2024.
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 Mizuho Bank is strengthening the development of professional human resources in charge of foreign exchange sales, and is working on training based on practical knowledge such as actual transactions and market outlook. As the market environment changes significantly, there are time constraints to conduct one-on-one role-playing sessions with each salesperson, and securing resources for those in charge of training has also become an issue.  This led to the introduction of exaBase role play, which allows salespeople to practice anytime and anywhere using AI avatars and provides personalized feedback to individual salespeople. ☑︎ExaBase Main features of rope play (1) Setting your own company scenario  You can set dialogue scenarios similar to actual business negotiations based on actual examples of foreign exchange trading and market forecasts.  Initially, we developed a scenario by combining Mizuho Bank’s knowledge in the foreign exchange field and ExaWizards’ knowledge in the AI ​​field, with the scope of proposal for foreign exchange risk hedging. (2) Conversation with free AI avatar  AI avatars can be freely configured with gender, age, etc., but this time Mizuho Bank has developed a new avatar of the customer it envisions. (3) Evaluation of the person in charge using the same standards  The results of the role-playing will be evaluated on a scale of 100 based on pre-defined scenario evaluation criteria.  The individual feedback provided by AI allows each person in charge to personalize the task more personally, which increases motivation for improvement.
https://prcdn.freetls.fastly.net/release_image/30192/298/30192-298-cd8ae390fe0831a2a48e5fdb2601208f-929×318.png Screen ExaBase Rope play evaluation and review screen (General screen example, source ExaWizards) For more information about exaBase rope play, please visit the website below.
https://exawizards.com/exabase/roleplay/ exaBase is a registered trademark of ExaWizards. [ExaWizards Company Profile] Company name  : ExaWizards Co., Ltd. (stock code 4259) Address: 5th floor, Sumitomo Fudosan Sanda First Building, 4-2-8 Shibaura, Minato-ku, Tokyo Established   : February 2016 Representative  : Representative Director and President  Makoto Haruta Business content: Industrial innovation and solving social issues through service development using AI URL: https://exawizards.com/