Kinriser, a water heater sales company, uses the generated AI chatbot “SELFBOT” to automatically respond to inquiries 24 hours a day, 365 days a year

SELF Co., Ltd.
Kinriser, a water heater sales company, uses the generated AI chatbot “SELFBOT” to automatically respond to inquiries 24 hours a day, 365 days a year
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SELF Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo, Representative Director: Shinji Ikumi, hereinafter referred to as SELF) has launched the ChatGPT-linked chatbot “SELFBOT”. Takanobu (hereinafter referred to as Kinriser) has been introduced to the speed exchange online service site centered on gas water heaters and EcoCute.
A chatbot that utilizes generative AI is now able to immediately respond to inquiries from customers, such as consultations and questions, in a conversational format 24 hours a day, 365 days a year. [Image 1

https://www.kyutooki.com/gas/
Eco-cute exchange: https://www.kyutooki.com/eco-cute/
■Comment from Kinriser
Kinriser Co., Ltd.
senior executive officer
Business Innovation Headquarters General Manager
Mr. Okawa
Most of the customers who use our water heater replacement service are having trouble getting hot water due to a malfunction in their water heater. Therefore, prompt responses and answers are required 24 hours a day.
Up until now, scenario-based chatbots have had issues with repeatedly responding to constantly updated information and having to follow up on areas that cannot be covered by just that.
By introducing SELFBOT in conjunction with ChatGPT, we are able to use existing websites as is for learning, greatly reducing the effort involved, and making it possible to have interactions that make you feel like you are talking directly to a person. thinking about. ■What is SELFBOT?
This is a next-generation high-precision chatbot that automatically learns documents and URLs and provides an immediate answer. It can be used both for customer support and internal support.
SELFBOT customer support: https://self.systems/selfbot/
SELFBOT internal use: https://self.systems/selfbot-inside/
[Image 2

https://www.kinliser.co.jp/
Service site: https://www.kyutooki.com/
■SELF Co., Ltd. Company Profile
Address: Sumitomo Real Estate Nishi-Shinjuku Building 2, 8-15-17 Nishi-Shinjuku, Shinjuku-ku, Tokyo
Opening date: November 13, 2014
Representative: Representative Director Shinji Ikumi
URL: https://self.systems
App: https://self.software
■Inquiries regarding this matter
Company name: SELF Co., Ltd.
Person in charge: Public Relations_Yoshimura
Email: info@self.systems
Phone: 03-6908-8434
More details about this release:
https://prtimes.jp/main/html/rd/p/000000137.000018339.html

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