ExaWizards Co., Ltd.
Aeon Digital Academy adopts “exaBase generation AI”
Approximately 1,000 people across 90 companies in the Aeon Group have begun using the service, considering its use in a wide range of areas including store management, product development, marketing, market research, human resources, and customer service.
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Exa Enterprise AI Co., Ltd. (Minato-ku, Tokyo, Representative Director: Takuma Oue, hereinafter referred to as Exa Enterprise AI), a group company of ExaWizards Co., Ltd., has launched the ChatGPT service “exaBase Generation AI powered by GPT-4” for corporations. We are pleased to announce that we have begun providing services to Aeon Co., Ltd. (hereinafter referred to as Aeon). As part of the activities of Aeon Digital Academy, Aeon’s digital human resource development project, approximately 1,000 people from 90 companies in all Aeon Group businesses have started using generative AI. We hope that each user will use the generated AI to explore effective ways to use it in their respective businesses and contribute to solving business issues.
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☑About Aeon Digital Academy ~Providing a place for all employees to learn digital~
Aeon Digital Academy is an organization that aims to foster a culture in which everyone can come into contact with and utilize digital technology as a matter of course, so that the entire group can use the power of digital to increase customer satisfaction and improve work styles. We are conducting various initiatives under the themes of “a place to notice” to get people interested in digital, a “place to learn” to learn about digital while having fun, and a “place to create” to create new things using digital technology.
☑ Usage form of generative AI ~ Providing a secure generative AI trial environment based on exaBase generative AI ~
When we have held study sessions on generative AI for Aeon Group companies as part of the AEON Digital Academy, we have received many comments from people who want to use generative AI. At the same time, we received many comments regarding security concerns. In response to these requests and concerns, we considered multiple options with functional companies and data specialist teams within the group, and created Exa Enterprise AI’s corporate Chat GPT service, “exaBase Generative AI powered by GPT-4,” which is a secure generative AI environment. ” (hereinafter referred to as exaBase generation AI), we have started offering it as the “AEON DIGIACA trial generation AI service” to those who wish to use it from group companies.
The purpose is to use generative AI on a trial basis to improve work productivity and create effective generative AI utilization policies that are useful for business.
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AEON DIGIACA trial generation AI service usage screen. Added unique information to exaBase generated AI
☑ About the current usage status of exaBase generated AI ~ Examples of on-site usage at 90 companies across all business types ~
Currently, approximately 1,000 people are employed at 90 companies across all business categories, including Holdings (HLD), General Merchandise (GMS), Supermarket (SM), Discount Store (DS), Service, Specialty Stores, Healthcare & Wellness (H&W), Finance, and
Functional. We are using it.
The specific usage status is as follows.
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☑ Measures to promote usage – Utilize internal portal and provide a place for users to exchange information with each other –
Aeon Digital Academy operates an in-house portal site that distributes a variety of content, including examples of digital initiatives, information on regularly held webinars, and video tips that introduce useful techniques for PowerPoint and Excel. In order to further activate the AEON DIGIACA trial generation AI service, we have opened a special page within our internal portal site.
We also handle trends in generative AI inside and outside the industry and videos of study sessions, creating an environment where generative AI service users can learn. In addition, in order to foster an organizational culture in which users improve their skills not only through individual use but also by teaching and helping each other, the portal site has been created as a place for exchanging information regarding the use of generative AI services. A communication bulletin board has also been set up. We exchange information about the latest trends in generative AI technology, useful prompts, failure cases, etc.
In fact, there are multiple reports that the prompts exchanged on this bulletin board have been used to obtain useful answers for work from the generated AI, and the results are starting to show results.
[Image 4: https://prtimes.jp/i/30192/227/resize/d30192-227-513e0305ac921e444800-0.jpg&s3=30192-227-cdc43b93dd308e9faa29027836df85e6-1279×704.jpg] Aeon Digital Academy’s unique “communication bulletin board”. Information provided on special page for generation AI
☑ Measures for safe and secure use ~ Formulate rules for the use of generated AI and make prior confirmation a condition of use ~ In order for users to use the service safely and securely, we have established rules for using the AEON DIGIACA trial generation AI service. It contains notes regarding input/output data (prohibition of entering personal information/confidential information, confirmation of accuracy), copyright issues, trademark rights, design rights infringement, defamation, etc. Those who wish to use this generation AI service are required to check the rules for using the AEON DIGIACA trial generation AI service in advance, and we are thoroughly following the rules.
We plan to update it from time to time, taking into account future legal amendments and usage status.
☑Measures to improve AI literacy ~Hold study sessions for each level, and consider holding escort races and hackathons~
In order to improve users’ AI literacy, we have been holding regular study sessions by level (beginner, intermediate, and advanced) since January 2024. We share the latest technology trends in generation AI and case studies within and outside the group, and offer programs that deepen your learning by actually using the AEON DIGIACA trial generation AI service. In the future, we are considering events such as escort projects and hackathons aimed at solving business issues, and we aim to improve business productivity and create new business through various programs.
☑ Regarding the use of data linkage function ~ Started using generated AI based on in-house data ~
We have started providing a usage environment for a limited number of users using the “data linkage function” of exaBase generation AI, which allows interaction and generation based on in-house data. While identifying issues such as usage and response quality, and making improvements, we are also looking at promoting the use of generative AI using accumulated in-house knowledge.
☑Comments from Shunsuke Yoshida, ICT Promotion Officer, Aeon Co., Ltd., and Yosuke Egashira, ICT Planning Team
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We recognize that generation AI is an effective tool for improving productivity and creating new business, and when providing a trial environment, we considered several options, but exaBase generation has the advantage of being a secure environment and being able to deploy quickly. We selected AI. Currently, features are being added regularly, and we look forward to future expansions. We would like to use generative AI in a variety of situations, including the various operations of each Aeon Group company.
☑︎About Exa Enterprise AI provision system and exaBase generated AI This time, as Exa Enterprise AI, we have established a system consisting of AI consultants, engineers, customer success, and customer support. Each person in charge worked together to provide know-how and hands-on support for the establishment of Aeon Digital Academy, including the construction and operation of a unique service based on exaBase generated AI, and education on the use of generated AI.
Since the start of paid service in June 2023, exaBase Generated AI has been introduced by more than 40,000 users, mainly at listed companies and large companies, and is also used by government offices. We regularly add new features for use, such as data linkage, which allows customers to upload their own files and then interact and generate data based on the content. It takes security and compliance issues into account when used by corporations, and administrators can monitor usage status and register prohibited words. Please see the link below for exaBase generated AI.
https://exawizards.com/exabase/gpt
The ExaWizards Group has received international certification for ISMS (ISO/IEC 27001) for information security management systems, ISMS-CLS (ISO/IEC 27017) for cloud service security, and ISMS-PIMS (ISO/IEC 27701) for privacy information management systems. We have acquired standards and develop and provide products and services with an emphasis on security and privacy.
[Exa Enterprise AI Company Profile]
Company name: Exa Enterprise AI Co., Ltd. Location: 21st floor, Shiodome Sumitomo Building, 1-9-2 Higashi-Shinbashi, Minato-ku, Tokyo Established: October 2023
Representative: Representative Director Takuma Ohue
Business content: Business reform and productivity improvement by planning, developing, and selling products and services that utilize technologies such as generative AI.
URL: https://exawizards.com/eai/ [ExaWizards Company Profile] Company name: ExaWizards Co., Ltd. (stock code 4259)
Location: 21st floor, Shiodome Sumitomo Building, 1-9-2
Higashi-Shinbashi, Minato-ku, Tokyo
Established: February 2016
Representative: Representative Director and President Makoto Haruta Business content: Industrial innovation and solving social issues through service development using AI
URL: https://exawizards.com/
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