[CData] UPDATA collaborates with CData Software in the field of data collaboration using CS tools
*View in browser* *CData*
Press release: March 11, 2024
**
UPDATA forms a business partnership with CData Software in the field of data linkage using CS tools
*~ Salesforce, HubSpot, kintone, Zendesk with “MagicSuccess” Realizes seamless collaborative use of over 270 types of cloud data such as * * March 11, 2024, CData Software Japan LLC (Headquarters: North Carolina, USA, Japan Office: Sendai City, Miyagi Prefecture, Representative Employee)
Executive Officer: Keisuke Hikita (hereinafter referred to as CData) will work with UPDATA Co., Ltd. (Shibuya-ku, Tokyo, Representative Director: Masanobu Okamura) and the CS provided by the company. We announced a business partnership in the data linkage field of the operation cloud “MagicSuccess”. *
Through this business partnership, MagicSuccess will leverage CData’s data connectivity technology to connect Salesforce and HubSpot. This enables seamless linked use of customer data from various CRM, MA, and ticket management services.
The importance of data integration and central management in customer success tools
Data integration and central management are critical components of customer success tools. Understand customer status based on aggregated data and create appropriate CTA (Call to
By igniting actions), it becomes possible to proactively provide optimal support to customers. Data integration is essential because most functions are not as effective if the data is not properly aggregated.
Data aggregation challenges and MagicSuccess solutions
Engineering resources are essential for data aggregation, and regular maintenance is required not only during implementation. The
introduction and operation of customer success tools is fraught with problems, such as knowledge being turned into a black box due to the retirement of the developer. MagicSuccess
solves these challenges through its no-code data platform, which allows you to collect and process a variety of data without requiring engineering effort, and use it for customer dashboards, health scores, and action alerts.
Achieve high-speed development of data linkage using CData’s connector technology
CData offers over 270 SaaS
We provide standard connectors that work with cloud services. By using these connectors, you can quickly develop data linkages with each system. Through this business alliance, MagicSuccess
Over 270 SaaS supported by CData
It becomes possible to integrate and process all kinds of customer data used by customer companies without any code. This allows us to further improve customer resolution and accuracy of action alerts. Click here for details on MagicSuccess * Examples of services that MagicSuccess can support *
– * CRM: * Salesforce, HubSpot, kintone, Dynamics 365, PCA cloud commercial soul/commercial management
– * Marketing: * Pardot, Marketo, Google Analytics, SendGrid, Mailchimp – * ERP: * SAP, NetSuite
– * Customer Support: * Jira, Zendesk, Backlog, Asana
– *Email: *Gmail, Office 365, POP/IMAP
– * EC/POS: * Smaregi, Yahoo! Shopping, Shopify, Amazon Marketplace, B Cart – * Cloud databases: * Google BigQuery, Snowflake, Amazon Redshift endorsement
We previously worked with CData on iPaaS for the real estate industry. We first talked about it when we were developing it. Development of data linkage takes a lot of man-hours, so while we were looking for a way to solve it, CData
I learned of your existence. At that time, we did not form a business partnership, but I am very happy that we were able to form a partnership again this time. CData
We look forward to your continued support as we work with you to resolve data scattering and silos, which is one of the major issues in customer success.
— UPDATA Co., Ltd. Representative Director Masanobu Okamura UPDATA Co., Ltd. provides “MagicSuccess”, a pioneer of CS tools in Japan. It is a great honor to collaborate with you. Utilizing customer data distributed across various systems is extremely important in customer success. CData takes on the technical challenges of data linkage. We are confident that we will be able to solve this problem with our connection technology and realize innovation in customer success both in Japan and globally.
— CData Software Japan LLC Representative Partner Executive Officer Keisuke Hikita
About UPDATA: https://updata.tech/
UPDATA Co., Ltd. is a technology venture that plans, develops, and provides DX solutions with the mission of “updating humanity with data.”
Company name: UPDATA Co., Ltd.
Representative: Representative Director Masanobu Okamura
Location: Room B, 5th floor, World Udagawa Building, 36-6 Udagawa-cho, Shibuya-ku, Tokyo
Capital: 82.5 million yen (including capital reserves)
Established: September 2007
Business content: Providing support tools for customer success and DX solutions for the real estate industry
About MagicSuccess
MagicSuccess
is a next-generation CS solution designed to maximize the productivity and results of customer success teams by centralizing data and tools, standardizing operations with action alerts, and visualizing customer status.
Operation cloud service.
About CData Software: https://www.cdata.com/jp/
CData Software, Inc.
is a leading vendor of cloud data connectivity solutions and data integration tools. 270+ SaaS, NoSQL
We specialize in developing drivers and data connectivity technologies that provide standard connectivity to applications and data, enabling real-time connectivity from a variety of tools, cloud services, and custom applications. CData
Our products are used in data integration solutions by companies around the world, as well as Salesforce, TIBCO, Asteria, and WingArc 1st.
OEM’d by over 150 data product vendors including
Click here for Drivers lineup *Company and product names listed in this release are trademarks or registered trademarks of each company.
Contact information regarding this matter
CData Software Japan LLC Marketing Desk
Contact form: https://www.cdata.com/jp/contact/
E-mail: press@cdata.co.jp
UPDATA MagicSuccess Co., Ltd. Division
Contact form: https://magicsuccess.tech/#contact
*About details about this release*
https://prtimes.jp/main/html/rd/p/000000212.000017545.html
*Download press release materials*
https://prtimes.jp/im/action.php?run=html&page=releaseimage&company_id=17545&release_id=212
Unsubscribe HTML email