[UPDATA Co., Ltd.] UPDATA Co., Ltd. releases “CS NOW”, a media for CS that disseminates customer success information
*View in browser* *UPDATA Co., Ltd.*
Press release: April 2, 2024
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UPDATA Co., Ltd. releases “CS NOW”, a media for CS that disseminates customer success information
*Release of owned media “CS NOW” that “delivers the current state of customer success”*
UPDATA Co., Ltd. (Headquarters: Minato-ku, Tokyo, Representative Director: Masanobu Okamura), which develops and provides CS operation cloud “MagicSuccess” that accelerates business with customer success, has released a website titled “Customer Success Today”. Deliver” Owned media “CS
NOW” has been released. (https://media.updata.tech/)
*What is CS NOW*
CS
NOW provides useful content related to customer success for those involved in customer success operations, managers with customer success organizations, and managers and employees who are interested in customer success. It is an owned media that accelerates the spread and development of success.
Posted content
– Interview with a customer success expert
– Introducing companies and players that are demonstrating high performance in customer success
– Know-how and useful information regarding customer success – Introduction of services for customer success
– Event information for customer success
*CS NOW main visual image
Background to the launch of CS NOW
In recent years, demand for customer success has been increasing, especially in the SaaS industry, but there is a shortage of
experienced human resources across the market, and many companies are unable to implement effective customer success strategies.
In addition, customer success teams have a wide range of tasks, including customer onboarding, ongoing support, and identifying upsell opportunities, and their work content and team composition change rapidly as the business grows. There are many companies and people in charge who feel that they lack knowledge about customer success in general.
Therefore, in order to accelerate the spread and development of customer success in Japan, we have released “CS NOW”, a media for CS that disseminates useful information.
What CS NOW offers
*Providing the latest customer success information and trend information* By delivering the latest information and trend information on customer success through interviews with experts, customer success know-how, and useful information, we will be able to catch up on the rapidly changing “current state” of customer success in real time.
*Providing customer success success stories*
By delivering interviews with companies, teams, and players who have achieved high results and advanced initiatives in customer success, as well as domestic and international success stories, we will support the success of more customer success organizations.
*Providing customer success tool information*
By introducing information on the latest customer success tools, the features and effectiveness of each tool, and providing information that will help you make decisions when considering the introduction of customer success tools, we will introduce the most suitable tools for success. We will support you.
For customers interested in MagicSuccess
We will explain the details of MagicSuccess’s demo screen and functions individually.
Please apply from this URL.
https://magicsuccess.tech/
Company Profile
UPDATA Co., Ltd. is a technology venture that plans, develops, and provides DX solutions with the mission of “updating humanity with data.”
Company name: UPDATA Co., Ltd. (https://updata.tech/)
Representative: Representative Director Masanobu Okamura
Location: Room B, 5th floor, World Udagawa Building, 36-6 Udagawa-cho, Shibuya-ku, Tokyo
Capital: 82.5 million yen (including capital reserves)
Established: September 2007
Business content: Provision of support tools for customer success and DX solutions for the real estate industry
*About details about this release*
https://prtimes.jp/main/html/rd/p/000000011.000057412.html
*Download press release materials*
https://prtimes.jp/im/action.php?run=html&page=releaseimage&company_id=57412&release_id=11
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