[Helpfeel Co., Ltd.] “Helpfeel”, a search system that visualizes customer needs starting from FAQ and creates purchasing paths, “7th Marketing
Exhibited at “Spring Week -Spring 2024-”
*View in browser* *Helpfeel Co., Ltd.*
Press release: April 12, 2024
**
“Helpfeel”, a search system that visualizes customer needs starting from FAQ and creates purchasing paths, will be exhibited at “7th Marketing Week -Spring 2024-”
*Creating a natural path from FAQs to services and products, contributing to sales*
* Helpfeel Co., Ltd. (Kyoto City, Kyoto Prefecture, Representative Director/CEO: Isshu Rakusai, hereinafter
Our company) will be holding the 7th Annual Marketing Exhibition, one of Japan’s largest comprehensive marketing exhibitions, to be held at Tokyo Big Sight from Wednesday, April 17, 2024 to Friday, April 19, 2024.
We would like to inform you that we will be exhibiting at “Marketing Week -Spring 2024-“. *
* Our company will be exhibiting at this exhibition, “Helpfeel”, an FAQ search system that visualizes customer needs starting from FAQs and creates a purchasing path.
*Registration is required to attend.
In addition, “11th Fashion World Tokyo (FaW TOKYO) 2024” will be held at the West Exhibition Building at the same time as the above event. We are also exhibiting in Spring. Please drop by at your convenience.
* ▼ 11th Fashion World Tokyo (FaW TOKYO) 2024 Spring*
Our booth: Tokyo Big Sight West Hall 2 [S13-40]
https://www.fashion-tokyo.jp/
■About the FAQ search system “Helpfeel”
Dramatically reduce customer support load
The search system “Helpfeel” is a SaaS-type FAQ service that uses generative AI to predict the customer’s intentions and guide them to the answer.
If the inquiry is likened to “wind,” the FAQ is “windbreak forest.” If the windbreak doesn’t work, you’ll be left with doubtful strong winds and a lot of inquiries.
By making a windbreak (FAQ) work, it is possible to prevent damage from strong winds (inquiry). Reduce unnecessary inquiries,
dramatically improve the efficiency of customer support (CS), reduce CS costs, and generate profits.
Helpfeel service site
▼Helpfeel awards history
・ “Industry Co-Creation (ICC Summit) KYOTO 2023”
Guardian Award Winner, Guardian Catapult Winner
・ Received 6 awards in the FAQ system category of “BOXIL SaaS AWARD Autumn 2023” ・ “Industry Co-Creation (ICC Summit) FUKUOKA 2023”
Guardian Award Winner
・ Received “2021 Good Design Award”
・ “Industry Co-Creation (ICC) Summit KYOTO 2021”
“SaaS RISING STAR CATAPULT Find the next unicorn!” Winner
▼Helpfeel introduced companies (some)
Helpfeel Co., Ltd.
Founded: December 21, 2007 (Japanese corporation established on December 4, 2020)
Representative: Kazushu Rakusai, Representative Director/CEO Kyoto Office: 5th floor, Kawamoto Building, 110-16 Gosho Yahata-cho, Kamigyo-ku, Kyoto 602-0023
Tokyo office: 5th floor, Shiodome City Center, 1-5-2
Higashi-Shinbashi, Minato-ku, Tokyo 105-7105
Site: https://corp.helpfeel.com/
Helpfeel Co., Ltd. is a SaaS startup founded in Silicon Valley in the United States in 2007. It was created by Kazushu Rakusai (CEO), who was certified as a genius programmer by the Ministry of Economy, Trade and Industry’s IPA Unexplored Software Creation Project, and Toshiyuki Masui, a leading UI researcher who was invited by Apple to develop the iPhone’s flick input system.
Helpfeel is “Human Empowerment Technology
With the vision of “expanding people’s potential through the invention of technology,” we develop and operate three cloud services. ・Enterprise search that delivers knowledge “Helpfeel” https://www.helpfeel.com ・“Scrapbox”, an ideation tool to refine your knowledge
https://scrapbox.io/product
・Media capture that turns information into knowledge “Gyazo” https://gyazo.com/about
* [Click here to download materials and inquire about Helpfeel] * Contact us: https://www.helpfeel.com/contact
Service documentation:
https://www.helpfeel.com/download_resource/helpfeel_service_guide *About details about this release*
https://prtimes.jp/main/html/rd/p/000000310.000027275.html
*Download press release materials*
https://prtimes.jp/im/action.php?run=html&page=releaseimage&company_id=27275&release_id=310
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