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Aoranau Co., Ltd. NIPPON EXPRESS Holdings accelerates IT transformation with support from Aoranau

[Aoranau Co., Ltd.] NIPPON EXPRESS Holdings accelerates IT
transformation with support from Aoranau

*View in browser* *Aoranau Co., Ltd.*
Press release: June 5, 2024
NIPPON EXPRESS Holdings accelerates IT transformation with support from Aoranau *~Achieved ServiceNow implementation in 4 months~*
Aoranau Co., Ltd. (Headquarters: Chuo-ku, Tokyo, Representative Director and President: Tomoyuki Agatsuma) is a subsidiary of NIPPON. EXPRESS Holdings Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo, President and Representative Director)
President and Executive Officer: Satoshi Horikiri (hereinafter referred to as NX Holdings) has introduced ServiceNow. Aoranau has been highly praised for its quick and flexible response capabilities and track record.
*■ServiceNow introduction background*
NX Holdings has introduced SAP/HANA (commonly known as NXAS-G), a group accounting platform, with the aim of streamlining corporate operations and improving global competitiveness. This required the redeployment of the common infrastructure and the resolution of operational issues. We decided to introduce ServiceNow with the aim of improving the analog operation, burden of inquiry response, and insufficient usability that were issues with the existing platform, and improving operational quality and reducing costs through digital solutions.

* ■Reasons for selecting Aoranau*
NX Holdings selected Aoranow as a partner because of Aoranow’s speed and flexibility, as well as its track record of implementing ServiceNow for similarly large-scale users. In particular, in response to the needs of NX Holdings, which prioritizes operational speed, Aoranau provided the optimal solution and achieved rapid startup in just four months.
NX Holdings Management Strategy Headquarters Management Platform Construction Promotion Office
Director Masahiko Kusaka said, “Thanks to Aoranau’s quick and flexible response, the project progressed on schedule, allowing us to quickly respond to urgent risks and strengthen governance. Through this collaboration, we hope to be able to confirm ServiceNow settings, visualize inquiry response times, and reduce human resource tactics.”

* ■Outlook*
In the future, NX Holdings aims to further automate and improve quality, and plans to use ServiceNow to automate system monitoring tasks and improve the efficiency of overall IT service management operations.
Through this implementation project, the partnership between NX Holdings and Aoranau will become stronger, and we will continue to aim to further improve operational efficiency and service quality.

*Details of the introduction story in this release are listed below.

* ■ NIPPON EXPRESS Holdings Company Profile *
Company name: NIPPON EXPRESS Holdings Co., Ltd.
Address: 2, Kanda Izumi-cho, Chiyoda-ku, Tokyo
Representative: Satoshi Horikiri, Representative Director, President and Executive Officer
Establishment: January 4, 2022 (Reiwa 4)
Business content: Domestic/international logistics, heavy goods transportation/plant engineering, logistics solutions
* ■ Aoranau Company Profile *
Company name: Aoranau Co., Ltd.
Location: Kanden Fudosan Yaesu Building 4F, 1-11-1 Kyobashi, Chuo-ku, Tokyo Representative: Tomoyuki Agatsuma, Representative Director and President Established: August 21, 2023
Business content: ServiceNow implementation consulting, development, construction, operation and maintenance, human resource development URL:

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