[Infomart Co., Ltd.] Real, which operates hotels in Kyoto City, is the first in the lodging industry to introduce “V-Manage” to promote operational efficiency.
*View in browser* *Infomart Co., Ltd.*
Press release: June 11, 2024
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Real, which operates hotels in Kyoto City, is the first in the lodging industry to introduce “V-Manage,” which promotes operational efficiency.
* Infomart Co., Ltd. (Head office: Minato-ku, Tokyo, President and CEO: Nakajima), which streamlines all operations with the power of digital
Ken (hereinafter referred to as the “Company”) is a group company of our company, Restartz Co., Ltd. (Head office: Minato-ku, Tokyo, Representative Director: Kodama)
“V-Manage”, which promotes operational efficiency of restaurants etc. provided by Tsutomu (hereinafter referred to as “Restartz”), is owned by Real Co., Ltd. (Headquarters: Kyoto City, Kyoto Prefecture). Representative Director: Koshiro Hanyasu (hereinafter referred to as “Real”), we would like to inform you that this system has been introduced for the first time in the lodging industry. *
* ■ * Background of introduction
Real, which operates 66 lodging facilities in Kyoto City, mainly small-scale hotels and rental Kyoto townhouses, notes that “accuracy of front desk work, cleaning work, etc. varies depending on each facility and the person in charge.” “It is difficult for managers to grasp the status of work in real time, making it difficult to provide appropriate guidance.” There were issues such as, “There are no means of communication, and progress can sometimes become unclear.”
Therefore, with the aim of improving business efficiency and building a system that can always provide constant customer service, we have introduced “V-Manage”, a store operation management service provided by Restartz. Two effects can be expected from this.
1.
By creating rules for reporting using photos and check sheets in accordance with business manuals, managers can grasp the status of business operations in real time and provide necessary guidance and improvement instructions.
2. The person in charge can instantly know what to do next and work more efficiently.
This is the first time that “V-Manage” has been introduced in the lodging industry. Through “V-Manage,” we will continue to promote the digitalization of restaurant and accommodation facility operations and support operational efficiency.
* ■ * Comment from Hirosuke Nakamura, General Manager of Real General Affairs and Management Department
Our company operates a unique accommodation management model that operates many small-scale accommodation facilities in a limited area within Kyoto City. As a result, we were faced with the issue of “difficult to understand the business status of each department or facility,” and we were struggling with how we could create an environment that would make this area more efficient.
By introducing “V-Manage”, it is now possible to clearly understand the operational status of “multiple departments and multiple facilities” in real time. We hope that this will lead to the unification of customer service as an accommodation facility and the improvement of the quality of the facility itself.
■ Service overview
“V-Manage” is a one-stop service that solves operational issues in the management of restaurants, etc. By visualizing the business process from opening to closing, we realize safe and lean store operations. As the number of employed persons is expected to decrease in the future, it will be possible to provide services more efficiently and without sacrificing quality and improve productivity.
URL: https://v-manage.infomart.co.jp/
■ Company profile
* [Real] *
Company name: Real Co., Ltd.
Representative: Representative Director Kojiro Hanyasu
Head office location: 5th floor, Oike Building, 206 Higashiiri Takamiya-cho, Oikedori Amanomachi, Nakagyo-ku, Kyoto City, Kyoto Prefecture
Established: February 2013
Capital: 10 million yen
Business content: Management, planning, design, construction, sales, and consulting of Kyomachiya inns, hotels, and inns, real estate sales, rental, management, and agency/brokerage.
Number of employees: 147 (as of April 2024)
URL: https://real-ec.co.jp/
*【Restartz】*
Our company and Kushikatsu Tanaka Holdings Co., Ltd.
(https://kushi-tanaka.co.jp/)
It is a joint venture with
Company name: Restartz Co., Ltd.
Representative: Representative Director Tsutomu Kodama
Head office location: 13th floor, Shiodome Shiba Rikyu Building, 1-2-3 Kaigan, Minato-ku, Tokyo
Established: October 18, 2021
Capital: 100 million yen
Business content: Development and operation of business applications
* [Infomart] *
Company name: Infomart Co., Ltd. (TSE Prime Market: 2492)
Representative: Ken Nakajima, Representative Director and President Head office location: 13th floor, Shiodome Shiba Rikyu Building, 1-2-3 Kaigan, Minato-ku, Tokyo
Established: February 13, 1998
Capital: 3,212,510,000 yen
Business content: Operation of BtoB (business-to-business electronic commerce) platform
Number of employees: 788 (as of the end of March 2024)
URL: https://corp.infomart.co.jp/
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